Operational Excellence Manager

QAD

Operational Excellence Manager leading Lean coaching and transformations across manufacturing sectors. Focused on enhancing productivity and employee experiences using Redzone software.

Posted 5/14/2026full-timeRemote • Utah • 🇺🇸 United StatesJuniorMid-Level💰 $125,000 - $150,000 per yearWebsite

About the role

Key responsibilities & impact

Oversees and coaches 5-7 customers at a time
Trains customers on workflows inside Redzone software through multiple 90-day on-site deployments
Facilitates shop-floor Huddles and leadership team Daily Vital Signs meetings to support action cycles on the shop floor
Tracks performance data and customer uplifts throughout the deployment
Leads process improvement and kaizen activities for customers
Openly shares feedback with frontline teams and leadership to drive positive behavior change and uplift results
Facilitates remote weekly customer progress meetings
Identifies miracle stories as well as miracle results to guide celebrations of wins with the customer
Manages project schedules with customers
Provides Success Assessments upon project completion
Delivers executive overviews and provides customers with information related to all Redzone programs
Troubleshoots customer technical issues as needed
Supports customer identification of next steps in their Redzone journey
Other duties as assigned

Requirements

What you’ll need

Fluent in both English and Spanish preferred
Senior Operations Leadership experience in manufacturing environments required
Previous experience working in direct, hands-on manufacturing roles like Operations Manager, Production Supervisor, and/or Continuous Improvement Manager
Practice using Overall Equipment Effectiveness (OEE) and its components in driving production results and continuous improvement
Ability to plan, organize, and function effectively in a dynamic environment, addressing multiple demands of internal teams and clients
Ability to develop/maintain strong relationships with clients and internal teams
Excellent interpersonal and organizational skills
Strong written and verbal communication skills
Sound judgment and excellent assessment skills
Ability to manage time effectively and to work in a high paced, high growth environment
Ability to prioritize tasks within active projects to meet critical path deadlines
Advanced knowledge of MS Office (PowerPoint, Word, Excel, Outlook)
Tech friendly and comfortable communicating technical requirements about networking, wireless, and software information
Able to learn software required to perform successfully in this position
Programmable Logic Controller (PLC) experience and familiarity is desired, but not required
Must be able to provide proof of valid state drivers license

Benefits

Comp & perks

U.S. benefits package includes medical, dental and vision coverage
401(k) plan with company match
Short-term and long-term disability coverage
Life insurance
Paid time off
Parental leave
Flexible spending accounts
Employee assistance program

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Overall Equipment Effectiveness (OEE)Programmable Logic Controller (PLC)Redzone softwareprocess improvementkaizenperformance data trackingproject managementtechnical troubleshootingcustomer success assessmentworkflow training

Soft Skills

interpersonal skillsorganizational skillscommunication skillstime managementrelationship buildingjudgmentassessment skillsadaptabilityprioritizationcoaching