Project Manager

• Oversee planning, execution, and successful delivery of features and functionality for Integrated Services clients
• Lead implementation team(s) consisting of technical and non-technical resources to execute client initiatives
• Ensure Support, Development, Product, and other Q2 teams collaborate effectively with client(s) to implement custom upgrades and enhancements
• Ensure the quality and completeness of requirements, drive target dates, identify key risks, and ensure mitigation strategies are in place
• Proactively identify, assess, and mitigate project risks to ensure timely delivery
• Cultivate a collaborative and high-performing team environment through effective communication and leadership
• Maintain clear and consistent communication with clients, stakeholders, and internal teams
• Support resolutions for escalations in a timely and efficient manner
• Execute and deliver on client initiatives, milestones, and timelines; ensure alignment with client objectives and prioritization within a Sprint cycle
• Maintain meeting notes, risk logs, project timelines, and other key artifacts
• Coordinate and oversee release management activities including release notes and release runbook
• Drive and align cross-functional teams to achieve shared project goals in a matrixed environment

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