Providing 24/7 network support to clients across the globe.
Managing and troubleshooting network and security-related issues.
In-depth knowledge of Cisco ASA and FTD platforms, including installation, configuration, management, and troubleshooting.
Implementing security measures on network infrastructure, such as firewalls, VPNs, intrusion detection and prevention systems, and security policies.
Creating and implementing security policies, access control lists (ACLs), and NAT rules for secure communication.
Handling escalations and severe cases effectively to ensure client satisfaction and timely resolution of critical issues.
Requirements
5 - 10 years of experience in implementing and managing multi-vendor network solutions.
Expert-level experience in Cisco Firepower Management Center (FMC) and other Cisco security products.
Prior experience collaborating with global clients from US, Europe, and APAC regions
Excellent communication skills, both written and verbal, with a proven ability to manage client expectations and handle high-pressure situations effectively.
Must be able to effectively handle multiple projects simultaneously
Strong analytical and problem-solving skills, with a focus on delivering effective solutions and managing client escalations efficiently.
A relevant certification in security is an asset.
Benefits
Love your career: Competitive total rewards and salary package. Blog during work hours; take a day off and volunteer for your favorite charity.
Love your work/life balance: Flexibly work remotely from your home, there’s no daily travel requirement to an office! All you need is a stable internet connection.
Love your coworkers: Collaborate with some of the best and brightest in the industry!
Love your development: Hone your skills or learn new ones with our substantial training allowance; participate in professional development days, attend training, become certified, whatever you like!
Love your workspace: We give you all the equipment you need to work from home including a laptop with your choice of OS, and an annual budget to personalize your work environment!
Love yourself: Pythian cares about the health and well-being of our team. You will have an annual wellness budget to make yourself a priority (use it on gym memberships, massages, fitness and more). Additionally, you will receive a generous amount of paid vacation and sick days, as well as a day off to volunteer for your favorite charity.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.