Pyrotek

Sales Engineer

• Generating revenue growth for Pyrotek’s products and solutions in the aluminum foundry industry
• Cultivating and enhancing relationships with existing and new customers
• Tailoring customer solutions to improve efficiency, quality, and sustainability
• Traveling domestically and internationally, up to 50%
• Managing and growing assigned sales territory accounts
• Providing technical support and resolutions to customers
• Preparing pricing and presenting quotations
• Meeting/exceeding sales and gross profit targets

Sales Engineer – Foundry

• Responsible for established sales accounts
• Prospecting for new customers
• Preparing, pricing, and presenting quotations
• Establishing a working relationship with customer base
• Negotiating pricing, minimum order quantities and stocking agreements
• Providing technical support to customers
• Research and resolve customer problems and requests
• Visit customers at their facilities for the purpose of selling
• Ensuring order fulfillment expectations are met

Sales Engineer – Acoustic & Thermal

Systems Engineer

• Analyze and support the Enterprise Resource Planning (ERP) system requirements including database and reporting, testing standards, addressing relevant issues, and finding solutions
• Structure SELECT statements to query a SQL database and understand data flow through end-to-end process
• Report writing and troubleshooting
• Formulate ad-hoc SQL Queries
• Assist with development of new IS policies and procedures within Infor Visual ERP
• Monitor automated processes within Infor Visual ERP
• Develop and troubleshoot SQL Stored Procedures
• Provide escalated global user support and assist users in proper use of the system

Global ERP Systems Analyst

Support Engineer

• Provide first-level support for ERP applications, effectively utilizing the help desk system to assist end users and interact with support staff
• Monitor and resolve incidents with software vendors to maintain ERP system and related applications
• Evaluate database schema and data flow to support troubleshooting and report writing
• Collaborate with senior-level support team members to:
• Write basic SQL queries and modify existing ERP reports
• Develop basic SSRS or MS Power BI reports
• Gain working knowledge of SQL stored procedures, functions, and triggers
• Identify, test, and document bugs and enhancements to the ERP application in collaboration with users and regional support personnel.
• Create and update documentation, including training materials, and provide application training to end users
• Participate in various ERP-related projects as assigned

Sales Engineer – Foundry

Sales Engineer – Acoustic & Thermal

Global ERP Systems Analyst

ERP Support Analyst I