Access Manager

Pyramid Healthcare

Access Manager coordinating admissions, transfers, discharge planning, and bed management for Pyramid Healthcare’s behavioral healthcare programs. Analyzing placement data and improving access across facilities.

Posted 8/12/2026full-timeAltoona • Pennsylvania • 🇺🇸 United StatesMid-LevelSenior💰 $40,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in admissions, transfer coordination, and bed management processes, with a strong focus on data analysis and operational decision-making. Proven ability to lead discharge planning and ensure compliance with ASAM criteria while fostering collaboration across departments.

Highest-signal resume keywords

Admissions CoordinationBed Management ProcessesASAM Criteria KnowledgeData Analysis and ReportingLeadership and Staff Training

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Admissions ProcessesBed ManagementData Collection and AnalysisCrisis ManagementQuality Concern Identification

Soft Skills

Strong Leadership SkillsExcellent Communication SkillsOrganizational SkillsProblem-Solving SkillsInterpersonal Skills

Tools & Technologies

Bed Management SystemsOffice TechnologyVirtual Meeting Platforms

Industry Keywords

Human ServicesHealth Agency ExperienceCase ManagementUtilization ManagementTransfer Protocols

About the role

Key responsibilities & impact

Coordinate placement of admissions and transfers according to clinical standards and guidelines
Oversee daily census management, monitor admission, transfer, and discharge volumes, maintain census accuracy, analyze occupancy trends, and support capacity utilization
Lead discharge planning and coordinate safe, timely transitions of care
Coordinate and optimize intake and placement processes for residential programs
Manage client transfers according to approved protocols
Develop, implement, and evaluate bed management processes
Collect, analyze, and communicate data to support operational decision-making and process improvement
Support organizational access, assessment, transportation, and case management functions
Ensure accuracy of bed management systems and bed availability information
Collaborate with departments, treatment programs, facilities, Community Relations, and external stakeholders
Consult with and train staff across departments and facilities
Identify and escalate quality concerns and potential risks
Review assessment outcomes to ensure appropriate level-of-care recommendations based on ASAM and applicable criteria
Perform other duties as assigned
Provide functional leadership, consultation, training, and coordination without direct supervisory responsibilities unless assigned

Requirements

What you’ll need

Bachelor’s degree or higher in a human services field required
Experience in a health or human services agency, preferably in a drug and alcohol setting
Knowledge of admissions, access, assessment, utilization, case management, and bed management processes
Knowledge of ASAM criteria and other applicable assessment and level-of-care criteria
Ability to collect, aggregate, analyze, and report data
Ability to identify quality concerns and potential risks and escalate them appropriately
Strong leadership, consultation, and staff training skills
Excellent oral, written, interpersonal, and social communication skills
Strong organizational and time-management skills
Ability to communicate effectively with individuals from diverse backgrounds
Ability to gather and analyze information, identify solutions, and solve problems
Ability to manage crisis situations and respond appropriately
Ability to exercise objective and ethical decision-making
Ability to remain calm and decisive during challenging situations
Ability to adapt to changing organizational and operational needs
Ability to foster collaboration and support continuous improvement
Ability to maintain professionalism, confidentiality, and sound judgment
Completion of all required trainings designated by the company and accreditation/licensing entities
Ability to use computers, office equipment, admissions and bed management systems, telephones, virtual meeting platforms, and other office technology
Ability to occasionally lift or move up to 25 pounds and seldom lift or move up to 50 pounds

Benefits

Comp & perks

Medical, Dental, and Vision Insurance
Flexible Spending Accounts
Life Insurance
Paid Time Off
401(k) with Company Match
Tuition Reimbursement
Employee Recognition Programs
Referral Bonus opportunities
Personal and professional growth opportunities