Case Manager

Pyramid Healthcare

Case Manager supporting the Pennsylvania Center of Excellence program. Coordinating client care and navigating community-based services in a remote capacity.

Posted 7/20/2026full-timeRemote • Pennsylvania • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in client care coordination, including assessment of needs and development of individualized care plans. Proficient in collaborating with multidisciplinary teams and maintaining compliance with regulatory standards in healthcare services.

Highest-signal resume keywords

Client Care CoordinationBehavioral Health ExperienceIndividualized Care PlansCommunity Resource KnowledgeCase Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Assessment of Client NeedsReferral AssistanceDocumentation of Client InteractionsMonitoring Client ProgressAppointment Scheduling

Soft Skills

CommunicationCollaborationProblem-SolvingEngagement Support

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Substance Use DisordersMental HealthHealthcare ServicesSocial ServicesRecovery Support

About the role

Key responsibilities & impact

Coordinate client care and service delivery through ongoing communication with healthcare providers, behavioral health professionals, community agencies, and support systems
Conduct outreach and maintain regular contact with clients to support engagement in treatment and recovery services
Assess client needs and assist with referrals to medical, behavioral health, housing, employment, transportation, social service, and recovery support resources
Develop, implement, and monitor individualized care coordination plans
Support clients in overcoming barriers to treatment, recovery, and overall wellness
Collaborate with multidisciplinary treatment teams to ensure continuity and quality of care
Assist with appointment scheduling, follow-up activities, and care transitions
Maintain communication with referral sources and community partners as appropriate
Document all client interactions, care coordination activities, and service plans in accordance with program standards and regulatory requirements
Monitor client progress and identify opportunities for additional support services
Participate in team meetings, case reviews, training programs, and professional development opportunities
Maintain knowledge of available community resources and healthcare services throughout Pennsylvania
Perform additional duties as assigned

Requirements

What you’ll need

High School Diploma or GED required
Associate’s or Bachelor’s degree in Human Services, Social Work, Psychology, Counseling, Healthcare, or a related field preferred
Minimum of one year of experience in behavioral health, substance use treatment, mental health, healthcare, case management, or related services preferred
Experience working with individuals experiencing substance use disorders preferred
Valid driver's license preferred.

Benefits

Comp & perks

Medical, Dental, and Vision Insurance
Flexible Spending Accounts
Life Insurance
Paid Time Off
401(k) with Company Match
Tuition Reimbursement
Employee Recognition Programs
Referral Bonus opportunities
And More!