Senior Associate – ServiceNow Deployment
PwC
full-time
Posted on:
Location Type: Hybrid
Location: Chicago • Illinois • North Carolina • United States
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Salary
💰 $77,000 - $202,000 per year
Job Level
About the role
- Responsible for monitoring, troubleshooting, and implementing industry leading practices for cloud-based systems
- Manage and optimize cloud infrastructure and services for seamless operations
- Build meaningful client connections and manage teams
- Navigate complex situations and deepen technical expertise
Requirements
- Minimum Degree Required : Bachelor Degree
- Desired Degree : Master Degree
- Certification(s) Preferred : ITIL 4, COBIT, ISO 27001, ServiceNow Certification(s), BMC Helix Certification(s), Flexera Certification(s), Jira Service Management (JSM) Certification(s)
- Experience with ServiceNow or similar tool’s IT Service Management modules
- Understanding of Cloud platforms (AWS, Azure, Google Cloud Platform) including key technologies such as Observability, AIOps
- Knowledge of IT Financial Management and cost asset management
Benefits
- Medical
- Dental
- Vision
- 401k
- Holiday pay
- Vacation
- Personal and family sick leave
- Annual discretionary bonus
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
cloud infrastructurecloud-based systemsIT Service ManagementObservabilityAIOpsIT Financial Managementcost asset management
Soft Skills
monitoringtroubleshootingclient connectionsteam managementnavigating complex situationstechnical expertise
Certifications
ITIL 4COBITISO 27001ServiceNow CertificationBMC Helix CertificationFlexera CertificationJira Service Management Certification