Concierge Services Manager
PwC
full-time
Posted on:
Location Type: Hybrid
Location: Tampa • Florida • North Carolina • United States
Visit company websiteExplore more
Salary
💰 $73,500 - $212,280 per year
About the role
- Lead and manage administrative support service delivery
- Supervise, develop, and coach teams
- Manage client service accounts and engagement workstreams
- Solve and analyze complex administrative challenges
- Deliver premium-quality solutions for stakeholders
- Understand and address administrative support needs
- Implement Concierge Services strategy consistently
- Align services with key stakeholder requirements
Requirements
- High School Diploma
- At least 4 years of administrative or PwC experience
- Bachelor's Degree preferred
- Managing a team by creating a positive, collaborative environment
- Creating an atmosphere of trust and seeking diverse views
- Managing staff performance, productivity, and customer satisfaction
- Setting priorities and managing people/projects across multiple levels
- Coaching and developing staff
- Hiring qualified personnel and retaining top performers
- Working independently and setting priorities with minimal supervision
- Identifying additional opportunities for Concierge Services to assist the business
- Communicating effectively in written and verbal formats
Benefits
- medical
- dental
- vision
- 401k
- holiday pay
- vacation
- personal and family sick leave
- annual discretionary bonus
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
administrative supportservice deliveryclient service managementperformance managementproject managementstaff coachingstaff developmentstaff hiringcustomer satisfactionConcierge Services
Soft skills
team managementcollaborationtrust buildingdiversity appreciationindependent workprioritizationcommunicationproblem-solvinganalytical skillsstakeholder engagement
Certifications
High School DiplomaBachelor's Degree