Assess client environments, identify gaps, and recommend improvements to strengthen defenses and align with cybersecurity best practices.
Oversee all stages of engagement—onboarding, delivery, operations, and offboarding—ensuring structured reporting and stakeholder alignment.
Monitor service quality through SLA tracking, health checks, and remediation efforts; maintain risk registers for MDR and CaaS services.
Drive initiatives to enhance investigation depth, incident response timeliness, and communication protocols.
Coordinate inputs from functional, technical, and product teams; ensure deliverables meet scope and client expectations.
Lead end-to-end proposal development for strategic growth and high-quality submissions.

Requirements

Bachelor's or master's degree in computer science, Information Security, or a related field.
Minimum of 10 years of relevant experience in cybersecurity, with a focus on management consulting.
Strong understanding of MSSP delivery models and managed detection/response services.
Proven experience managing diverse clients, including Quebec-based organizations, and navigating bilingual environments.
Strong communication and presentation skills, with the ability to articulate complex technical concepts to non-technical stakeholders.
Familiarity with Canadian regulatory frameworks and industry-specific compliance requirements.

Benefits

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development
Opportunities to participate in variable incentive pay programs

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

cybersecuritymanaged detection and responseMSSP delivery modelsrisk managementSLA trackingincident responsestakeholder alignmentproposal developmenthealth checksremediation

Soft skills

communication skillspresentation skillsclient managementteam coordinationproblem-solvingstrategic thinkingbilingual communicationreportinginterpersonal skillsleadership