Claims Quality Assurance Specialist – Worker's Compensation
AIG
Managed Services – Health PLS QA & Training Solution Lead
PwC
full-time
Posted on:
Location Type: Office
Location: Atlanta • Illinois, North Carolina, Ohio • 🇺🇸 United States
Visit company websiteSalary
💰 $99,000 - $232,000 per year
Job Level
Senior
About the role
- Manage engagement workflows to promote timely project completion
- Inspire and motivate team members to achieve peak performance
- Utilize team strengths to enhance project outcomes
- Drive innovation and effectiveness within the team
- Support the development of leadership skills among team members
Requirements
- Bachelor's Degree
- At least 5 years of experience
- Proven experience in mentoring junior team members
- Demonstrating financial acumen for reconciling budgets
- Excelling in delivering consistent customer service
- Managing and delivering structured onboarding programs
- Designing and executing quality monitoring frameworks
- Developing and maintaining training plans for team members
- Leading process improvement and optimization initiatives
- Familiarity with Advanced Excel and Power BI
- Experience in life science meetings and events
Benefits
- medical
- dental
- vision
- 401k
- holiday pay
- vacation
- personal and family sick leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Advanced ExcelPower BIbudget reconciliationquality monitoring frameworkstraining plans development
Soft skills
team managementmentoringcustomer serviceleadershipprocess improvementinnovationmotivationengagement
Certifications
Bachelor's Degree