Program Manager
PVM, Inc.
full-time
Posted on:
Location Type: Remote
Location: Remote • District of Columbia, Washington • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Managing all customer requirements and expectations as a system to holistically respond to change by controlling cost, schedule, and performance.
- Facilitating, supporting, and overseeing the PVM team to achieve outcomes that meet and exceed expectations.
- Evaluating progress, navigating scope complexity, and adapting to maximize the intended customer value and enable your team’s success.
- Engaging stakeholders proactively and managing conflict to achieve customer success.
- Maintaining a focus on quality to meet objectives and align to requirements.
- Building adaptability and resilience into your team’s approaches.
- Monitoring and controlling change while anticipating and aligning future resource needs.
- Continually evaluating risk to maximize positive impacts while minimizing negative impacts.
- Developing and delivering customer briefing and reporting items to ensure the customer is informed.
- Continually evaluating the financial health of their account’s contracts and initiating change as needed to maximize financial health.
- Drafting, sending, and ensuring customer invoices are paid.
- Using Inbound methodologies and with a focus on impact and relationships, identifying and evaluating opportunities for growth and potential capture.
- Coordinating with PVM Operations to initiate proposals relevant to account opportunities.
- Directly support developing initiatives for increasing customer satisfaction and retention.
- Directly support the proposal team through the entire submission process for relevant account opportunities.
- Ensuring relevant proposals are completed within established customer deadlines.
- Reviewing all project reporting & briefings
Requirements
- Active Secret Clearance or above is a plus
- 5+ years of Program Management experience
- Previous experience working with US government
- Requirements Management
- Communications Management
- Conflict Management
- Project Scope Management
- Risk Management
- Quality Management
Benefits
- Opportunities for growth and advancement
- Tuition/Training reimbursement
- Peer bonus program
- Remote and on-site positions available
- Unlimited PTO
- Flexible work schedule
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Program ManagementRequirements ManagementCommunications ManagementConflict ManagementProject Scope ManagementRisk ManagementQuality Management
Soft skills
Customer Relationship ManagementAdaptabilityResilienceStakeholder EngagementConflict Resolution
Certifications
Active Secret Clearance