Leave of Absence Case Manager

Puzzle 🧩🚀

Leave of Absence Case Manager overseeing and administering employee leave requests for clients. Partnering with clients while ensuring compliance and effective communication.

Posted 5/8/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $60,606 - $71,247 per yearWebsite

About the role

Key responsibilities & impact

The Leave of Absence Case Manager oversees and administers employee leave requests and accommodations requiring specialized attention for our clients’ employees.
You’ll apply your already established skillset and knowledge to administer leave requests arising under FMLA, ADA, state/local laws, Company policies and short- and long-term disability plans.
You’ll also work in partnership with our clients following all SOPs while providing them and their employees with top-notch service experience.
You’ll be working with various systems to administer employee leave situations.
This position works in tandem with internal colleagues across various groups.
The role may also require working with 3rd party providers as needed to support our clients and their employees.
End-to-end (from initial request/notice to return-to-work) administration of the leave process including documentation, determining eligibility and accounting for intermittent and reduced-schedule leave.
Develop and maintain relationships and communications with internal partners, clients, client employees and 3rd parties as required.
Communicate with employees regarding their needs and available solutions.
Ensure that employees are aware of their responsibilities and of documentation and notice requirements required in the process of qualifying for and taking leave.
Advise on the interaction of leave laws with paid-time-off and short-term and long-term disability benefits.
Facilitate and coordinate all aspects of the leave (all leave types, ADA, etc.) management process for our clients and their employees.
Maintain complete and accurate records of leave and accommodation requests in accordance with specified legal requirements and best practices.
Maintain knowledge of all applicable leave and accommodation laws including FMLA, ADA, and state/local laws.
Ensure that leave and accommodation request records are complete and accurately maintained, which includes adhering to, creating and updating SOPs.
Timely update Monday.com LOA Board for each client and maintain communications/updates for a real-time leave database.
Maintain SLAs with response times to employees and clients.
Coordinate with payroll and benefits teams to provide applicable leave information and tracking.
Preserve confidentiality of employee medical documentation and files under HIPAA regulations.
Communicate with internal staff, where appropriate, for escalations or assistance with complex situations.
Assist or prepare client and employee correspondence.
Perform other related duties as assigned.

Requirements

What you’ll need

Bachelor’s degree in human resources or related field and/or equivalent experience
Three (3) plus years’ Leave Management experience required.
Required state knowledge of three or more of the following state leaves: CA, NY, NJ, MA, OR, MN, RI, CO, DC, & WA.
Experience in high-volume leave case management environment supporting multiple leaves and states at the same time preferred.
Accustomed to working with clients, brokers, and third-party vendors.
Must be detail driven; attention to detail is a must!
Must be adaptable to change in a growing organization.
Excellent time management skills with a proven ability to meet deadlines.
Ability to function well in a fast-paced and at times stressful environment.
Proficient with Microsoft Office Suite and other relevant software.
Experience working in a document signature system.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Puzzle 🧩🚀 Website LinkedIn All Job Openings 11 - 50 employees 💸 Finance ☁️ SaaS 💳 Fintech Finance
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Fintech Puzzle 🧩🚀 is a modern accounting platform designed for the AI era, providing smart accounting solutions for startups, founders, and accounting firms. It offers real-time financial insights, automatic bookkeeping, and tax compliance tools, all integrated with popular financial technologies like Stripe and Brex. Puzzle automates repetitive accounting tasks, enabling users to focus on financial planning and strategic decision-making. By supporting day-one tax compliance and offering an ecosystem of partner services, Puzzle enhances the financial management experience and supports business growth. It is particularly advantageous for startups seeking to streamline financial operations and reduce reliance on traditional software like QuickBooks. Leave of Absence Case Manager Job not on LinkedIn 🔥 3 minutes ago 🇺🇸 United States – Remote 💵 $60.6k - $71.2k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
The Leave of Absence Case Manager oversees and administers employee leave requests and accommodations requiring specialized attention for our clients’ employees.
You’ll apply your already established skillset and knowledge to administer leave requests arising under FMLA, ADA, state/local laws, Company policies and short- and long-term disability plans.
You’ll also work in partnership with our clients following all SOPs while providing them and their employees with top-notch service experience.
You’ll be working with various systems to administer employee leave situations.
This position works in tandem with internal colleagues across various groups.
The role may also require working with 3rd party providers as needed to support our clients and their employees.
End-to-end (from initial request/notice to return-to-work) administration of the leave process including documentation, determining eligibility and accounting for intermittent and reduced-schedule leave.
Develop and maintain relationships and communications with internal partners, clients, client employees and 3rd parties as required.
Communicate with employees regarding their needs and available solutions.
Ensure that employees are aware of their responsibilities and of documentation and notice requirements required in the process of qualifying for and taking leave.
Advise on the interaction of leave laws with paid-time-off and short-term and long-term disability benefits.
Facilitate and coordinate all aspects of the leave (all leave types, ADA, etc.) management process for our clients and their employees.
Maintain complete and accurate records of leave and accommodation requests in accordance with specified legal requirements and best practices.
Maintain knowledge of all applicable leave and accommodation laws including FMLA, ADA, and state/local laws.
Ensure that leave and accommodation request records are complete and accurately maintained, which includes adhering to, creating and updating SOPs.
Timely update Monday.com LOA Board for each client and maintain communications/updates for a real-time leave database.
Maintain SLAs with response times to employees and clients.
Coordinate with payroll and benefits teams to provide applicable leave information and tracking.
Preserve confidentiality of employee medical documentation and files under HIPAA regulations.
Communicate with internal staff, where appropriate, for escalations or assistance with complex situations.
Assist or prepare client and employee correspondence.
Perform other related duties as assigned. 🎯 Requirements
Bachelor’s degree in human resources or related field and/or equivalent experience
Three (3) plus years’ Leave Management experience required.
Required state knowledge of three or more of the following state leaves: CA, NY, NJ, MA, OR, MN, RI, CO, DC, & WA.
Experience in high-volume leave case management environment supporting multiple leaves and states at the same time preferred.
Accustomed to working with clients, brokers, and third-party vendors.
Must be detail driven; attention to detail is a must!
Must be adaptable to change in a growing organization.
Excellent time management skills with a proven ability to meet deadlines.
Ability to function well in a fast-paced and at times stressful environment.
Proficient with Microsoft Office Suite and other relevant software.
Experience working in a document signature system. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Area Manager 🔥 38 minutes ago Acosta 10,000+ employees 🤝 B2B 🛍️ eCommerce 🛒 Retail Website LinkedIn All Job Openings Area Manager responsible for managing Retail Service Merchandiser teams at Premium Retail Services. Leading project work and helping clients achieve merchandising excellence in retail settings. 🇺🇸 United States – Remote 💵 $50k - $55k / year 💰 Venture Round on 2003-01 ⏰ Full Time 🟢 Junior 🟡 Mid-level 👔 Manager 🚫👨‍🎓 No degree required 🦅 H1B Visa Sponsor Senior Business Manager – Military 🔥 38 minutes ago Acosta 10,000+ employees 🤝 B2B 🛍️ eCommerce 🛒 Retail Website LinkedIn All Job Openings Senior Business Manager leading the charge in driving business growth and profitability at a food broker. Manage relationships, strategies, and innovation for customer success. 🇺🇸 United States – Remote 💵 $94.4k - $117.9k / year 💰 Venture Round on 2003-01 ⏰ Full Time 🟠 Senior 👔 Manager 🦅 H1B Visa Sponsor Major Gifts Manager 🔥 44 minutes ago The Nature Conservancy 5001 - 10000 🤲 Charity 🤝 Non-profit Website LinkedIn All Job Openings Major Gifts Manager responsible for driving major gift fundraising success in the Midwest Division. Collaborating with Prospect Development Manager to manage donor pipelines and strategic goals. 🇺🇸 United States – Remote 💵 $64k - $82k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager 🦅 H1B Visa Sponsor Manager – New Store Projects 🔥 1 hour ago DICK'S Sporting Goods 10,000+ employees 🛒 Retail ⚽ Sports 🛍️ eCommerce Website LinkedIn All Job Openings New Store Project Manager overseeing new store openings at DICK’S Sporting Goods, guiding project execution and fostering collaborative relationships. Involves strategic planning and operational direction for merchandise flow. 🇺🇸 United States – Remote 💵 $83k - $138.2k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager Advanced Specialist, Commercial Portfolio Manager 🔥 1 hour ago Pearson VUE 1001 - 5000 📚 Education 🛍️ eCommerce ☁️ SaaS Website LinkedIn All Job Openings Commercial Portfolio Manager leading a portfolio of higher education courseware products at Pearson. Combining market engagement and portfolio management to support growth and learner outcomes. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager View More Manager Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

Leave ManagementFMLAADAstate/local leave lawsdocumentation managementeligibility determinationintermittent leave managementshort-term disabilitylong-term disabilitycase management

Soft Skills

attention to detailadaptabilitytime managementcommunicationrelationship buildingcustomer serviceproblem-solvingconfidentialityorganizational skillsstress management