HR Generalist
Type One Energy Group
Employee Onboarding Specialist
Puzzle 🧩🚀
full-time
Posted on:
Origin: • 🇵🇭 Philippines
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Provide personalized support to new hires and clients throughout the onboarding process.
- Configure, modify, and optimize onboarding workflows in Process Street and other relevant tools.
- Ensure compliance with federal, state, and local requirements (e.g., I-9, E-Verify, and background checks).
- Create clear and effective employee communications related to onboarding and orientation.
- Enter and maintain accurate employee data across HRIS, ATS, payroll, and benefits platforms.
- Coordinate onboarding efforts across internal HR, Payroll Engineers, and Benefits Specialists.
- Liaise with vendors and clients during onboarding setup and implementation phases as needed.
- Distribute onboarding materials such as manuals, credentials, and policy documentation per client specifications.
- Respond to or escalate new hire inquiries related to payroll, benefits, or onboarding logistics.
- Develop and maintain SOPs and process documentation for onboarding workflows.
- Audit and update client-specific onboarding documentation to ensure accuracy and compliance.
- Troubleshoot system-related onboarding issues and support users in resolving platform concerns.
- Identify process gaps and recommend improvements to increase onboarding efficiency and consistency.
- Track onboarding progress, ensuring all steps are completed accurately and on time.
- Maintain detailed, organized records aligned with compliance and client-specific standards.
Requirements
- 3+ years in HR onboarding, HR operations, or shared service roles supporting U.S.-based employees.
- Experience in onboarding across remote or multi-state teams.
- Background in HR consulting, outsourcing, PEO, or working with U.S. clients in a global support role.
- Strong understanding of U.S. HR compliance and labor regulations related to onboarding (e.g., I-9, E-Verify, W-4).
- Proficient in navigating a variety of HR platforms, including payroll systems, benefits portals, applicant tracking systems (ATS), and HRIS.
- Working knowledge of labor legislation and employee benefits, including interpreting carrier summaries.
- Ability to deliver clear, professional presentations and onboarding sessions.
- Strong written and verbal communication skills.
- Exceptional attention to detail, time management, and organizational skills in a fast-paced environment.
- Proven ability to handle sensitive and confidential information with discretion.
- Strong critical thinking and problem-solving abilities.
- Experience creating, reviewing, and maintaining SOPs, workflow documentation, or process maps.
- Agility and comfort navigating gray areas, evolving client needs and rapidly changing priorities.
- Bachelor’s degree in Human Resources, Psychology, Business, or a related field preferred (but not required).
