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Puzzel

Full Stack Developer – Agent Application

Puzzel

Full Stack Developer responsible for agent-facing applications at Puzzel, a cloud-based contact center solution provider. Engaging in cross-functional development for enhancing customer service technology.

Posted 5/16/2026full-timeSofia • 🇧🇬 BulgariaMid-LevelSenior💰 €42,000 - €48,000 per yearWebsite

Tech Stack

Tools & technologies
AngularAzureJavaScriptJestKubernetes.NETReactTypeScript

About the role

Key responsibilities & impact
  • Build and maintain our agent-facing application (45k+ daily users)
  • Evolve our continuous delivery process, aiming for zero-downtime releases
  • Work in a cross-functional team (Tech Lead, PM, Designer, Engineers, QA)
  • Write clean, maintainable, tested code and review others’ code
  • Debug production issues and take ownership of fixes
  • Contribute to system design and technical decisions

Requirements

What you’ll need
  • Strong JavaScript/TypeScript skills
  • Experience with modern frameworks (Aurelia, Angular, or React)
  • Strong experience with C# (.NET Core)
  • Testing mindset (unit + e2e; Jest, Playwright or similar)
  • Experience with containers and Kubernetes
  • Familiarity with CI/CD (GitHub Actions, Azure DevOps, or similar)
  • Understanding of modern product development (Product Operating Model)
  • Ability to write readable code, document decisions, and communicate clearly
  • Comfortable working in a team, giving and receiving feedback

Benefits

Comp & perks
  • Competitive salary based on Mercer salary benchmarking data
  • Flexible, hybrid approach to working; split your time between the office and home
  • You get to be part of a fun, driven and supportive team
  • Annual Summer and Christmas parties
  • Excellent development opportunities and a great company culture

ATS Keywords

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Hard Skills & Tools
JavaScriptTypeScriptC#.NET CoreAureliaAngularReactunit testinge2e testingKubernetes
Soft Skills
communicationteamworkfeedbackownershipclean codedocumentation