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Purpose Financial

Customer Care Central Sales Specialist

Purpose Financial

Customer Care Central Sales Specialist providing support for potential and returning Advance America customers. Assisting in loan consideration and application processes for financial products.

Posted 5/29/2026full-timeRemote • South Carolina • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact
  • Provide service to and support for potential and returning Advance America customers.
  • Assist customers with completing the necessary requirements for loan consideration and/or approval, via the loan application process.
  • Support customers with product information, application flow, online system assistance and all other related areas, within the Advance America portfolio.

Requirements

What you’ll need
  • A high school diploma or GED required.
  • At least one year of contact center experience or bank related work experience is preferred.
  • Excellent written and verbal communications skills.
  • Prior in-bound call center experience and/or prior customer service experience with heavy phone volume and data entry required.
  • Experience working in a contact center focused position is recommended.

Benefits

Comp & perks
  • Competitive Wages
  • Health/Life Benefits
  • Health Savings Account plus Employer Seed
  • 401(k) Savings Plan with Company Match
  • Paid Parental Leave
  • Company Paid Holidays
  • Paid Time Off including Volunteer Time
  • Tuition Reimbursement
  • Business Casual Environment
  • Rewards & Recognition Program
  • Employee Assistance Program
  • Office in downtown Greenville that offers free parking, onsite gym, free snacks/drinks

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills
excellent written communicationexcellent verbal communicationcustomer servicedata entry
Certifications
high school diplomaGED