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Customer Care Central Sales Specialist
Purpose FinancialCustomer Care Central Sales Specialist providing support for potential and returning Advance America customers. Assisting in loan consideration and application processes for financial products.
About the role
Key responsibilities & impact- Provide service to and support for potential and returning Advance America customers.
- Assist customers with completing the necessary requirements for loan consideration and/or approval, via the loan application process.
- Support customers with product information, application flow, online system assistance and all other related areas, within the Advance America portfolio.
Requirements
What you’ll need- A high school diploma or GED required.
- At least one year of contact center experience or bank related work experience is preferred.
- Excellent written and verbal communications skills.
- Prior in-bound call center experience and/or prior customer service experience with heavy phone volume and data entry required.
- Experience working in a contact center focused position is recommended.
Benefits
Comp & perks- Competitive Wages
- Health/Life Benefits
- Health Savings Account plus Employer Seed
- 401(k) Savings Plan with Company Match
- Paid Parental Leave
- Company Paid Holidays
- Paid Time Off including Volunteer Time
- Tuition Reimbursement
- Business Casual Environment
- Rewards & Recognition Program
- Employee Assistance Program
- Office in downtown Greenville that offers free parking, onsite gym, free snacks/drinks
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
excellent written communicationexcellent verbal communicationcustomer servicedata entry
Certifications
high school diplomaGED