PureCars

Senior Dealer Success Manager

PureCars

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $125,000 per year

Job Level

Senior

About the role

  • Act as the PureCars’ market and media strategy expert to our automotive customers in the US and Canada by managing the post-sale client relationship, digital ad and product strategy, account growth, and expansion to additional rooftops within their portfolios.
  • Create, track, and deliver, and present proactive strategic insights and recommendations based on current marketing performance, market dynamics, and/or customer business objectives.
  • Build lasting customer relationships through a consultative challenger approach by always looking to educate the customer and lead them towards the right solution.
  • Be opportunistic and solution oriented by growing your book of business through product expansion, budget growth, or rooftop expansion.
  • Have a deep passion and care for customer success and act with urgency and integrity in moments of friction.
  • Build a collaborative customer-first environment through clear, concise communication to internal stakeholders.
  • Track, analyze, create, and deliver relevant industry data and performance metrics through high-impact presentations to key automotive dealership executives including Dealer Principals, General Managers, General Sales Managers, and E-Commerce Managers.
  • Complete special projects and other duties as assigned by the Regional Director or OEM Partnerships Team.
  • Use your technical and business development chops to educate clients on using our platform, increase client’s utilization of current technology, and keep clients updated on new technology/feature releases.
  • Overnight travel is the exception but it will be required - up to 25% of the time.

Requirements

  • Prior experience strategizing working with Salesforce, Google Ads, GA4, META Business Manager, Amazon Advertising, DV360 in conjunction with pump-in pump out reports or market data is a plus!
  • Demonstrated ability in building world-class relationships with client executives and in communicating technical product capabilities, success metrics, and best practices to technical and non-technical audiences.
  • Skilled in client performance data analysis and in providing actionable and impactful insights to clients with a focus on optimizing revenue generation.
  • Adept in quickly analyzing varying client environments and needs, identifying and influencing key decision makers, and creating a long-term adoption of PureCars’ value proposition and suite of products.
  • Strong knowledge of online media channels (paid search, display, social, video, local SEO) and metrics, MS Excel/Google Sheets, Salesforce, PowerPoint, analytics tools, and client research.
  • Top-notch communication and presentation skills to a wide variety of audiences across a variety of regions and cultures.
  • Prior experience utilizing or working with Salesforce, Google Ads, META Business Manager, DV360, Amazon Advertising, Pump-in Pump Out Reports, OEM programs.
Benefits
  • Rich Benefits Plans - Health, dental, vision, 401(k), paid parental leave, and more!
  • Open PTO Policy - Take what you need, when you need it.
  • Work From Anywhere - From home, the beach, or your favorite coffee shop.
  • Radical Transparency - All employees have direct access to our executive leadership, whether in recurring town halls or direct conversation and mentorship.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisdigital advertising strategyclient performance metricsrevenue optimizationmarket data analysispresentation skillsconsultative sellingcustomer success managementtechnical product educationperformance tracking
Soft Skills
relationship buildingcommunicationcollaborationproblem-solvingadaptabilityurgencyintegrityconsultative approachinfluencingcustomer-first mindset