Assist prospects and customers with demonstrations, system configurations, and answers to technical questions and be responsible for removing technical barriers in the sales process through opportunity qualification, product demonstrations, and technical presentations, via Zoom or other mediums
Respond to telephone and electronic communications from customers, resellers, Inside Account Executives, and Management team regarding product applications, pricing, and ongoing projects
Demonstrate technical leadership and subject matter expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
Technically understand our competitors’ products, so a suitable Pure Storage replacement can be recommended
Create Account and Territory Plans for key accounts within designated territory
Proactively follow up on outstanding proposals, generated leads, customer requests, etc. in an effort to drive sales growth objectives for the company
Work with established programs and sizing tools to provide customers with product performance solutions that meet and exceeds their expectations
Apply critical thinking techniques to work through difficult customer situations while understanding appropriate time to escalate to Inside Sales Executive or supervisor
Work closely with Engineering and Product Management in helping to define product requirements and usability

Requirements

3+ years of experience in the technology industry or other relevant technical experiences
Must speak French fluently
Strong phone presence and experience in a high-volume customer interaction environment
Conscientious attitude and dependability, strengths in teamwork and communication
Confidence, articulate and professional speaking abilities, and a strong ability to listen well
Ability to collect data, identify problems, establish facts and draw valid conclusions
Preparation and delivery of technical product and architecture presentations
Knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)
Passion for technology and aptitude to learn new technologies
Solid knowledge of VMware, Windows, UNIX OS variants (Linux, AIX, …), NFS file systems and network environments
Exhibit strong knowledge of Microsoft Word, Excel, PowerPoint and Outlook
Ability to work in a team environment
Self-motivated individual with the ability to work independently and proactively, while applying a high level of business and technical acumen to a variety of situations
Demonstrated listening, written communication and product presentation skills
Ability to handle multiple tasks and projects, in real-time scenarios
Domestic, overnight travel 5-10% of the time
Salesforce.com experience preferred.

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

storage productsdistributed storage architecturesfile systemsDASNASSANVMwareUNIX OS variantsNFS file systemsdata analysis

technical leadershipcommunicationteamworkcritical thinkinglisteningpresentation skillsdependabilityself-motivationarticulate speakingproblem-solving