Manager

• Work at Pure Storage, reshaping the data storage industry and building reliable, easy-to-use storage systems.
• Lead an Order Management Team accountable for successful execution and creation of sales orders
• Drive a world class order to cash process, oversee team results, mentor and provide direction, monitor work quality, and coach on performance
• Apply continuous improvement mindset, recommend process and system enhancements, and propagate continuous improvement culture
• Lead a team of Order Processing Specialists and guide them to complete assignments using established guidelines, procedures, and policies
• Develop and utilize operational KPIs to gather insights, track performance, drive accountability and customer delight
• Act as main escalation point for order issues and collaborate with multiple internal functions to resolve them
• Provide guidance on company policies and may help develop and execute policies affecting the organization
• Standardize go-to-market models and work cross-functionally to gain efficiencies
• Mentor, coach, and contribute to team development, promote professional growth
• Support increased workload during month-end and quarter-end and allocate resources to meet schedules

Manager, Order Management

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