Pure Storage

Manager, Order Management

Pure Storage

full-time

Posted on:

Origin:  • 🇨🇿 Czech

Visit company website
AI Apply
Manual Apply

Job Level

JuniorMid-Level

Tech Stack

ERP

About the role

  • Work at Pure Storage, reshaping the data storage industry and building reliable, easy-to-use storage systems.
  • Lead an Order Management Team accountable for successful execution and creation of sales orders
  • Drive a world class order to cash process, oversee team results, mentor and provide direction, monitor work quality, and coach on performance
  • Apply continuous improvement mindset, recommend process and system enhancements, and propagate continuous improvement culture
  • Lead a team of Order Processing Specialists and guide them to complete assignments using established guidelines, procedures, and policies
  • Develop and utilize operational KPIs to gather insights, track performance, drive accountability and customer delight
  • Act as main escalation point for order issues and collaborate with multiple internal functions to resolve them
  • Provide guidance on company policies and may help develop and execute policies affecting the organization
  • Standardize go-to-market models and work cross-functionally to gain efficiencies
  • Mentor, coach, and contribute to team development, promote professional growth
  • Support increased workload during month-end and quarter-end and allocate resources to meet schedules

Requirements

  • Minimum of 5 years of experience in an order management role preferred
  • Minimum of 2 years of leadership experience, which includes the management of direct reports
  • Bachelor's degree required, preferably in business or supply chain related field
  • Experience working with Salesforce and SAP preferred
  • Proficiency with CRM and ERP systems in an order processing function
  • Experience working in a channel-driven sales organization
  • Flexibility to execute, adapt, prioritize and multi-task in a fast-paced environment at a high growth company
  • Flexible and adaptable to meet sudden non-routine and unstructured requests
  • Demonstrated ability to work independently on routine assignments
  • Exude integrity in every aspect of your persona and ability to demonstrate a work ethic consistent.