Pure Storage

Senior Learning Technology Manager

Pure Storage

full-time

Posted on:

Location: California, North Carolina, Utah • 🇺🇸 United States

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Salary

💰 $94,000 - $202,000 per year

Job Level

Senior

About the role

  • Establish, influence, and drive learning technology strategy and roadmap
  • Identify and implement learning technology solutions, tools, and platforms
  • Stay abreast of and pilot emerging technologies
  • Rapidly prototype, build, and deploy learning technology solutions while measuring impact
  • Translate business and user needs into clear requirements and coordinate between stakeholders and technical teams
  • Consult on use of learning technology solutions and gather technical and user experience requirements
  • Design, implement, and continuously maintain/evolve learning technology solutions and experiences
  • Lead operations for reports and dashboards of user activity, compliance, quality and effectiveness
  • Automate team processes and provide day-to-day administration and troubleshooting of existing tools and technologies
  • Serve as thought leader and consult with internal learning teams to share best practices
  • Partner with functional stakeholders and external groups to ensure end user needs are met
  • Provide technical advice and manage integration of technology into learning experiences
  • Identify and oversee improvements of current learning infrastructure and plan project priorities

Requirements

  • BS degree or equivalent practical experience
  • Minimum 8 years experience in learning & development organization and managing complex projects involving learning technologies
  • Knowledge and experience evaluating, implementing, administering, managing digital technologies, learning experience platforms, learning and content management systems, assessment/evaluation tools, and multimedia/authoring tools
  • Experience evaluating learning technologies, use case/requirements documentation, and performing research
  • Previous experience working in a technical support and/or customer support organization is a strong plus
  • Ability to work independently, but also able to collaborate with others with a positive attitude
  • Background in instructional design, microlearning, simulations, virtual reality, augmented reality, self-paced and video-based learning
  • Expert project/program management skills with excellent verbal and written communication skills
  • Expert change management skills to drive adoption and ongoing improvement
  • Entrepreneurial attitude and desire to try new methods, tools, and processes to improve learning experiences.
  • Experience with leading projects for an entire group or department, or a major piece of a larger cross company product or project.
  • Deep expertise in variety of learning technologies - LMS, LXP, CMS, third party training vendors apps, authoring and publishing tools, web strategy and much more
  • Experience using data collection, research, and analysis to evaluate project outcomes and improve individual and organizational performance.
  • Experience with HTML, CSS, JavaScript etc.
  • Strong knowledge of of SCORM, xAPI, and AICC standards
  • Significant experience working where customer satisfaction is paramount in a service delivery care environment
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