Serves as the event coordinator for virtual webinars and in-person conferences and meetings, executing the end-to-end process for planning and logistics.
Oversees calendar of member webinars, workgroups, and in-person events to ensure optimal timing for staff and member engagement.
Develops and implements standardized processes and timelines for events and supports execution of event roles, in collaboration with member value team.
Manages registration, calendar invitations, and technology requirements for events and tracks attendee engagement in Salesforce.
Schedules and assists in preparing for pre-event content planning calls.
Contributes to design of event agendas in partnership with content leads and facilitates speaker outreach and preparation.
Creates event marketing and communications materials to encourage registration and outline attendee logistics for participation.
Assembles event slides and handouts in partnership with content leads.
Manages virtual meeting webinar platform (Zoom), including slide display, attendee waiting room, chat support, and live polls.
Collects and synthesizes event feedback through evaluation surveys.
Uploads event recordings and materials to the member portal.
Manages relationships with event sponsors and ensures that all prospectus deliverables are executed appropriately by sponsorship tier.
Provides onsite logistical support for in-person conferences and meetings, including venue and audio visual management, attendee registration, hotel reservations, room set-up, and speaker and sponsor coordination.
Maintains contact lists in Salesforce, Outlook, and member portal, ensuring that information is accurate and updates are made in a timely manner.
Assists with the development of email, website, member portal, event slides, handouts, and social media communications to enhance connections with members and stakeholders.
Develops graphics in Canva to accompany communications.
Coordinates content development for PBGH member newsletter, in collaboration with various teams and content leads, and creates digital newsletter templates in email marketing system (Campaign Monitor).
Creates digital survey templates, assists with distribution of surveys, and compiles survey results for sharing with PBGH team and membership.
Tracks member engagement with various communication channels and provides recommendations for improving reach and value.
Supports member, prospect, and partner outreach and engagement in collaboration with member value team.

Requirements

Bachelor’s Degree required; advanced degree in health-related field preferred.
1+ years of event planning and communications experience, preferably in the health care, public health, or benefits fields.
Experience with customer relationship management software (e.g., Salesforce), event platforms (e.g., Zoom, Whova), website tools (e.g., WordPress), and design and communications software (e.g., Campaign Monitor, Canva, Adobe).
Detail-oriented professional with exceptional organizational skills.
Proactive and self-directed individual that can thrive in a fast-paced, evolving, and deadline-oriented environment.
Ability to travel 15 - 20% of time.

Benefits

year‐end bonus potential
contributory retirement plan
comprehensive benefits
opportunities for professional growth

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

event planninglogistics managementcontent developmentdigital marketingsurvey designattendee engagement trackinggraphic design

Soft skills

detail-orientedorganizational skillsproactiveself-directedability to thrive in fast-paced environment