Technical Claims Specialist, Property
Puppy Dreams
full-time
Posted on:
Location Type: Hybrid
Location: Markham • 🇨🇦 Canada
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Investigating and adjusting personal and commercial property claims
- Delivering high-quality service in accordance with ClaimsPro and client standards
- Ensuring timely and fair claim settlements within corporate policy guidelines
- Investigate, negotiate and settle claims
- Direct field investigations as required for exposure and within account guidelines parameters
- Make initial contact as per account guidelines
- Report to client as per account guidelines
- Identify liability exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate settlements
- Provide high level of customer service to clients and the insured
- Providing guidance and direction to adjusting peers on claims handling strategies and issue resolution
- Supervising back up and support as required (providing support to the team, approve reserves and payments)
- Assisting with the training and development of staff on accounts specific processes
- Assisting with the resolution of claims issues / escalations
- Providing secondary resource and contact for clients
Requirements
- University degree or post-secondary education related to insurance is nice to have
- Minimum of 3 years’ experience
- CIP designation or working towards designation
- Adjuster’s license or have completed a minimum of the below 4 CIP courses: C11: Principles and Practice of Insurance, C12: Insurance on Property, C13: Insurance Against Liability—Part 1, C14: Automobile Insurance—Part 1, C110: Essentials of Loss Adjusting (Nice to have)
- Equivalency in combination of education and experience will be considered
- Ongoing commitment to education and learning
- Effective analytical skills, including identification of cause and effect dynamics
- Good investigative manner
- Able to draw valid conclusions and effectively communicate them
- Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information
Benefits
- flex-benefit plan that allows you to customize the coverage that is right for you with options for taxable and non-taxable health care spending
- Your continuous education fees are reimbursed to maintain your license
- balanced workload to ensure you can maintain a high quality level and manage your abeyance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
claims investigationclaims negotiationclaims settlementliability exposure identificationreserve recommendationaction plan preparationnumerical analysisinsurance principlesinsurance on propertyautomobile insurance
Soft skills
customer serviceguidance and directionissue resolutionteam supporttraining and developmentanalytical skillsinvestigative skillscommunication skillsconclusion drawingdocument interpretation
Certifications
CIP designationAdjuster's licenseC11: Principles and Practice of InsuranceC12: Insurance on PropertyC13: Insurance Against Liability—Part 1C14: Automobile Insurance—Part 1C110: Essentials of Loss Adjusting