Insurance

• Investigating and adjusting personal and commercial property claims
• Delivering high-quality service in accordance with ClaimsPro and client standards
• Ensuring timely and fair claim settlements within corporate policy guidelines
• Investigate, negotiate and settle claims
• Direct field investigations as required for exposure and within account guidelines parameters
• Make initial contact as per account guidelines
• Report to client as per account guidelines
• Identify liability exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate settlements
• Provide high level of customer service to clients and the insured
• Providing guidance and direction to adjusting peers on claims handling strategies and issue resolution
• Supervising back up and support as required (providing support to the team, approve reserves and payments)
• Assisting with the training and development of staff on accounts specific processes
• Assisting with the resolution of claims issues / escalations
• Providing secondary resource and contact for clients

Technical Claims Specialist, Property

Senior Property Claims Adjuster – Lifestyle