Claims Representative – Personal Property

Puppy Dreams

Claims Representative investigating personal property damage claims for ClaimsPro LP in remote role while ensuring compliance with state regulations. Communication with insured and evaluative duties for claims settlement.

Posted 6/12/2026full-timeRemote • Montana • 🇺🇸 United StatesMid-LevelSenior💰 $40,000 per yearWebsite

About the role

Key responsibilities & impact

Initiate the investigation of new claims
Make coverage decisions based on the Named Peril Policies
Evaluate settlements of personal property damage as appropriate
Establish contact with the insured and storage facility within established protocol
Recognize coverage issues and bring them to the attention of the supervisor
Develop basic understanding of all entities under this program and their corresponding certificates and policies
Recognize state specific laws and claims regulations throughout the United States to ensure proper compliance in claims investigation including sending and securing proper documentation
Respond to time sensitive material including but not limited to department of insurance complaints
Manage a diary system to systematically review and resolve claims within the specified state and client compliance guidelines
Maintain state license by completing continuing education coursework and/or work towards a claims designation
Other duties as assigned by the claims supervisor.

Requirements

What you’ll need

High School Diploma or Equivalent required
Bachelor’s degree is preferred
Experience with Lloyd’s of London is considered an asset
Proficient in Microsoft Office
Experience with variety of insurance policies a plus
Able to be licensed in states, countries where necessary
AIC designation preferred.

Benefits

Comp & perks

We welcome and encourage applications from people with disabilities.
Accommodations are available on request for candidates throughout the recruitment and assessment process.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

claims investigationcoverage decisionssettlement evaluationdocumentation managementcompliance knowledgeinsurance policy evaluationdiary system managementstate laws recognitiontime-sensitive response

Soft Skills

communicationorganizational skillsattention to detailproblem-solving

Certifications

AIC designationstate license