Call Center Specialist

Puppy Dreams

Full Time Call Center Specialist for ClaimsPro LP, managing claims via phone for clients. Answering calls, entering claim information, and ensuring smooth communication with clients and internal teams.

Posted 5/16/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $17 per hourWebsite

About the role

Key responsibilities & impact

Answer incoming calls for new claims
Make outgoing calls for messages received regarding new claims
Enter new claim information into the client website
Messages examiner with information regarding existing claims
Communicates with insureds and co-workers in a professional, positive and proactive manner.
Work collaboratively across all internal departments.
Adhere to all company and department personnel policies and procedures.
Other related responsibilities and tasks as assigned by your immediate supervisor or other management as directed.

Requirements

What you’ll need

High School Diploma required; Bachelor’s degree is preferred
Proficient in Microsoft Office
Good typing and spelling skills preferred
Problem solver
Strong communicator (verbal and written)
Ability to multi-task and handle high volume of concurrent tasks
Work collaboratively with others inside and outside the company.

Benefits

Comp & perks

We welcome and encourage applications from people with disabilities.
Accommodations are available on request for candidates throughout the recruitment and assessment process.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

typingspellingMicrosoft Office

Soft Skills

problem solvingstrong communicationmulti-taskingcollaborationprofessionalismpositivityproactivity

Certifications

High School DiplomaBachelor’s degree