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Puppy Dreams

Property Technical Specialist, Insurer Management Services

Puppy Dreams

Property Technical Specialist developing strategies for XA reporting and client guidelines at ClaimsPro. Collaborating with stakeholders to enhance XA performance and adjuster onboarding.

Posted 4/25/2026full-timeRemote • 🇨🇦 CanadaMid-LevelSenior💰 CA$80,300 - CA$111,500 per yearWebsite

About the role

Key responsibilities & impact
  • Accountable for the delivery of XA reporting and XA Client Guidelines
  • Support Director of IMS and Regional adjusting teams
  • Provide oversight and guidance on files requiring technical direction
  • Create, manage, and oversee XA Standard Operating Procedures
  • Maintain current client guidelines and expectations related to the use of XA
  • Monitor and maintain active XA user list
  • Assist with onboarding of adjusters to projects
  • Collaborate with key stakeholders on any special projects and initiatives related to XA

Requirements

What you’ll need
  • 3 to 5 years of relevant property claims adjusting experience
  • Demonstrated advanced knowledge of XactAnalysis
  • Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner
  • Demonstrated ability to communicate effectively at all levels of the organization, including presentations to both internal and external stakeholders
  • Proficient in Microsoft office suite (Excel, Power Point, Word, Outlook, SharePoint)

Benefits

Comp & perks
  • Remote work environment – anywhere in Canada
  • Positive Team Dynamics
  • All prospective employees must pass a background check
  • We welcome and encourage applications from people with disabilities
  • Accommodation is available on request for candidates throughout the recruitment and assessment process

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
XactAnalysisproperty claims adjustingreportingStandard Operating Procedures
Soft Skills
organizational skillscommunication skillsprioritizationstakeholder collaboration