Property Claims Examiner

Puppy Dreams

Claims Examiner at ClaimsPro LP, investigating and settling property claims in the US. Collaborate with outside adjusters and recognize state specific laws for compliance in claims investigation.

Posted 4/22/2026full-timeRemote • 🏈 Anywhere in North AmericaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Investigating and settling property and first party claims and third-party claims
Initiate the investigation of new claims
Make liability/coverage decisions
Evaluate and negotiate settlements of collision, specified perils, and property damage, as appropriate
Manage and oversee the work of outside adjusters, appraisers and experts
Establish contact with the insured and claimant within established protocol
Recognize coverage issues and bring them to the attention of the supervisor
Develop basic understanding of liability and coverage principles
Recognize state specific laws and claims regulations throughout the United States to ensure proper compliance in claims investigation including sending and securing proper documentation
Complete research to determine market value on automobiles and heavy equipment to make recommendations on total loss settlement values using proper state valuation methods
Summarize and make recommendations for disposition of claims in excess of the individual settlement authority
Respond to time sensitive material including but not limited to intercompany arbitration hearings, and department of insurance complaints
Manage a diary system to systematically review and resolve claims within the specified state compliance guidelines
Maintain state license by completing continuing education coursework and/or work towards a claims designation
Handle small claim suits as needed
Other duties as assigned by the claims supervisor

Requirements

What you’ll need

High School Diploma or Equivalent required
Bachelor’s degree is preferred
Experience with Lloyd’s of London is considered an asset
Proficient in Microsoft Office
Experience with Xactimate
Able to be licensed in states, countries where necessary
AIC designation preferred

Benefits

Comp & perks

Remote working but may require some travel to home office
We welcome and encourage applications from people with disabilities
Accommodation is available on request for candidates throughout the recruitment and assessment process
All prospective employees must pass a background check

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

claims investigationliability decisionscoverage decisionssettlement negotiationmarket value researchtotal loss settlementstate valuation methodssmall claim suitscompliance guidelinescontinuing education

Soft Skills

communicationnegotiationorganizationproblem-solvingattention to detailtime managementinterpersonal skillssupervisory skillsanalytical thinkingdecision making

Certifications

AIC designationstate insurance licenseclaims designation