Transportation Claims Examiner
Puppy Dreams
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Initiate the investigation of new claims
- Make liability/coverage decisions
- Evaluate and negotiate settlements of collision, specified perils, property damage, and transportation losses as appropriate.
- Manage and oversee the work of outside adjusters, appraisers and experts.
- Establish contact with the insured and claimant within established protocol.
- Recognize coverage issues and bring them to the attention of the supervisor.
- Develop basic understanding of liability and coverage principles.
- Recognize state specific laws and claims regulations throughout the United States to insure proper compliance in claims investigation including sending and securing proper documentation.
- Complete research to determine market value on automobiles and heavy equipment to make recommendations on total loss settlement values using proper state valuation methods.
- Summarize and make recommendations for disposition of claims in excess of the individual settlement authority.
- Respond to time sensitive material including but not limited to intercompany arbitration hearings, and department of insurance complaints.
- Manage a diary system to systematically review and resolve claims within the specified state compliance guidelines.
- Maintain state license by completing continuing education coursework and/or work towards a claims designation.
- Handle small claim suits as needed.
Requirements
- High School Diploma or Equivalent required; Bachelor’s degree is preferred
- Experience with Lloyd’s of London is considered an asset
- Proficient in Microsoft Office
- Experience with Xactimate
- Able to be licensed in states, countries where necessary
- AIC designation preferred.
Benefits
- Other duties as assigned by the claims supervisor
- Accommodations are available on request for candidates throughout the recruitment and assessment process.
- Must pass a background check.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
claims investigationliability decisionscoverage decisionssettlement negotiationmarket value researchtotal loss settlementstate valuation methodscompliance guidelinessmall claim suitscontinuing education
Soft skills
communicationnegotiationorganizationattention to detailproblem-solvingtime managementinterpersonal skillssupervisory skillsdecision-makinganalytical thinking
Certifications
AIC designationstate insurance license