Puppy Dreams

Claims Adjuster, Field or Desktop Claims

Puppy Dreams

full-time

Posted on:

Location Type: Hybrid

Location: Nanaimo • 🇨🇦 Canada

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Job Level

Mid-LevelSenior

About the role

  • The Adjuster actively adjusts claims while ensuring that business development opportunities are maximized
  • This involves marketing and follow-up of opportunities in a timely manner

Requirements

  • The ideal candidate should have experience at least one of these areas: Auto, Property, Liability, Accident & Benefits. Bodily Injury claims
  • University degree or post-secondary education related to insurance
  • Minimum of 3 years’ experience
  • Adjuster’s license, or currently pursuing CIP designation
  • Equivalency in combination of education and experience will be considered
  • Ongoing commitment to education and learning
  • Effective analytical skills, including identification of cause and effect dynamics
  • Good investigative manner
  • Able to draw valid conclusions and effectively communicate them
  • Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information
  • Advanced communication skills including: Effective written skills including those of a technical nature
  • Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience
  • Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner
  • Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner
  • Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations
  • Strong commitment to ongoing education and learning.
Benefits
  • You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories
  • Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit
  • You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers
  • You will be supported by experienced local claims support, centralized after hours support, and dictation services
  • Your claims load is driven by senior executives and business development staff from coast to coast
  • You are compensated for your billable hours and other costs
  • Also included is a flex-benefit plan that allows you to customize the coverage that is right for you with the options for taxable and non-taxable health care spending
  • Your continuous education fees are reimbursed to maintain your license
  • Your workload is balanced to ensure you can maintain a high quality level and manage your abeyance

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Bodily Injury claimsAuto claimsProperty claimsLiability claimsAccident claimsBenefits claimsAdvanced numerical calculationsAnalytical skillsInvestigative skillsDocument interpretation
Soft skills
Effective communicationOrganizational skillsCustomer serviceConflict resolutionNegotiation skillsListening skillsInterviewing skillsPrioritizationProactive approachPositive attitude
Certifications
Adjuster’s licenseCIP designation