Client Success Specialist

Punch List Digital

Client Success Specialist managing client ad performance via SEO and Google Ads strategies for Punch List Digital. Responsible for onboarding, relationship management, and campaign insights.

Posted 6/10/2026full-timeRemote • 🇺🇸 United StatesJunior💰 $65,000 - $85,000 per yearWebsite

About the role

Key responsibilities & impact

Welcome and onboard new clients, setting expectations and project timelines.
Build and maintain strong client relationships through regular calls and updates.
Translate performance data into simple, actionable insights.
Collaborate with SEO, Paid Ads, and Web teams to implement marketing strategies.
Help manage Google Business Profile and Local Services Ads accounts.
Support website updates and approvals for client campaigns.
Participate in team discussions to improve client experience and internal processes.

Requirements

What you’ll need

1–3 years of experience in client service, account management, or digital marketing.
Basic knowledge of SEO, Google Ads, or websites (we’ll teach you the rest).
Excellent written and verbal communication skills.
Strong time-management and follow-up skills.
Bonus: Experience working with home services or small business clients.

Benefits

Comp & perks

Base Salary: $65,000–$85,000 (depending on experience)
Quarterly Bonuses: Based on client satisfaction and retention
Remote Work: Flexible schedule and location
Career Growth: Defined Career Growth Path
Benefits: Health insurance, paid time off, and development resources

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SEOGoogle Adsdigital marketingclient serviceaccount managementwebsite managementdata analysis

Soft Skills

communicationtime managementrelationship buildingcollaborationproblem solving