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PUMA Group

Assistant Manager – Ecommerce Operations, Third Party

PUMA Group

PUMA ecommerce operations manager overseeing North India marketplace fulfilment, SJIT, SPF claims and warehouse networks. Driving operational performance, compliance and process automation.

Posted 8/11/2026full-timeGurgaon • 🇮🇳 IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in eCommerce supply chain management, marketplace operations, and inventory control, with a strong focus on operational excellence and stakeholder collaboration. Proficient in data analysis, performance reporting, and process improvement within high-volume environments.

Highest-signal resume keywords
ECommerce Supply Chain ManagementMarketplace OperationsInventory ManagementOperational DashboardsStakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Marketplace FulfilmentClaims GovernanceReturns ManagementLogistics ProcessesExcel-Based TrackersPerformance ReportingOMS/WMS WorkflowsSPF/Claim RecoveryData AnalysisProcess Improvement
Soft Skills
Stakeholder ManagementProject ManagementAttention to DetailCross-Functional CollaborationClear Communication
Tools & Technologies
Operational DashboardsExcelWMSOMSMarketplace Integrations
Industry Keywords
ECommerceWarehouse OperationsFulfilment OperationsOperational EscalationsInventory Allocation

About the role

Key responsibilities & impact
  • Manage day-to-day marketplace operations across Myntra, Flipkart, Amazon and other eCommerce channels
  • Drive order fulfilment performance, seller metrics, warehouse service levels and marketplace scorecard adherence
  • Track and resolve operational escalations affecting customer experience, dispatch, returns, claims and marketplace health
  • Coordinate category, marketplace and warehouse teams to execute business priorities
  • Own SJIT operational planning, inventory allocation, dispatch preparedness and execution governance
  • Coordinate allocation approvals, pending ROs, dispatch planning and STN creation
  • Monitor inventory availability, fulfilment adherence and return closure for SJIT operations
  • Support regional warehouse operations and adherence to SOPs across forward, return and exception processes
  • Drive inventory movement planning, stock transfers and warehouse transition activities
  • Resolve bottlenecks involving systems, infrastructure, NAS/video storage, WMS errors and process dependencies
  • Coordinate 3PL and internal teams for inwards, outbound, return and stock-transfer execution
  • Manage SPF claim validation, evidence compliance, claim tracking and recovery governance
  • Support marketplace compliance documentation, address mapping, NOC follow-up and warehouse registration readiness
  • Support go-live preparedness for new facilities, operational flows and marketplace expansion
  • Prepare dashboards, claim trackers, operational updates and performance summaries
  • Analyze fulfilment, returns, QC, claims, inventory and warehouse performance trends
  • Identify improvements and drive scalable solutions across OMS, WMS, marketplace integrations and tracker automation
  • Maintain data hygiene and standardize reporting formats across warehouses and partners

Requirements

What you’ll need
  • 4–7 years of experience in eCommerce supply chain, marketplace operations, warehousing or fulfilment operations
  • Strong understanding of marketplace fulfilment, inventory management, claims governance, returns and logistics processes
  • Hands-on experience with Excel-based trackers, operational dashboards and structured performance reporting
  • Strong stakeholder management across internal functions, marketplaces, warehouses and external partners
  • Ability to manage operational escalations, process transitions and cross-functional projects with clear ownership
  • Working knowledge of OMS/WMS workflows and marketplace integration dependencies
  • Experience in SPF/claim recovery processes, returns governance and video/evidence compliance
  • Ability to work in high-volume operational environments with attention to TAT, audit readiness and process discipline
  • Comfortable preparing leadership-ready summaries, project updates and actionable trackers

Benefits

Comp & perks
  • 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account PUMA Group Website LinkedIn All Job Openings 10,000+ employees Founded 1948 👗 Fashion 🛒 Retail ⚽ Sports Fashion
  • Retail
  • Sports PUMA Group is a global sports lifestyle company that designs, develops and sells performance and sport-inspired footwear, apparel and accessories. Founded in 1948 and headquartered in Herzogenaurach, Germany, the group owns brands including PUMA, Cobra Golf and stichd, distributes products in over 120 countries, employs over 20,000 people, and emphasizes innovation, heritage-driven design, and sustainability across its product, retail and e-commerce operations. Assistant Manager – Ecommerce Operations, Third Party 🔥 1 minute ago 🏢 Gurgaon – Onsite ⏰ Full Time 🟡 Mid-level 🟠 Senior 🛍️ E-commerce Apply Now Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
  • Manage day-to-day marketplace operations across Myntra, Flipkart, Amazon and other eCommerce channels
  • Drive order fulfilment performance, seller metrics, warehouse service levels and marketplace scorecard adherence
  • Track and resolve operational escalations affecting customer experience, dispatch, returns, claims and marketplace health
  • Coordinate category, marketplace and warehouse teams to execute business priorities
  • Own SJIT operational planning, inventory allocation, dispatch preparedness and execution governance
  • Coordinate allocation approvals, pending ROs, dispatch planning and STN creation
  • Monitor inventory availability, fulfilment adherence and return closure for SJIT operations
  • Support regional warehouse operations and adherence to SOPs across forward, return and exception processes
  • Drive inventory movement planning, stock transfers and warehouse transition activities
  • Resolve bottlenecks involving systems, infrastructure, NAS/video storage, WMS errors and process dependencies
  • Coordinate 3PL and internal teams for inwards, outbound, return and stock-transfer execution
  • Manage SPF claim validation, evidence compliance, claim tracking and recovery governance
  • Support marketplace compliance documentation, address mapping, NOC follow-up and warehouse registration readiness
  • Support go-live preparedness for new facilities, operational flows and marketplace expansion
  • Prepare dashboards, claim trackers, operational updates and performance summaries
  • Analyze fulfilment, returns, QC, claims, inventory and warehouse performance trends
  • Identify improvements and drive scalable solutions across OMS, WMS, marketplace integrations and tracker automation
  • Maintain data hygiene and standardize reporting formats across warehouses and partners 🎯 Requirements
  • 4–7 years of experience in eCommerce supply chain, marketplace operations, warehousing or fulfilment operations
  • Strong understanding of marketplace fulfilment, inventory management, claims governance, returns and logistics processes
  • Hands-on experience with Excel-based trackers, operational dashboards and structured performance reporting
  • Strong stakeholder management across internal functions, marketplaces, warehouses and external partners
  • Ability to manage operational escalations, process transitions and cross-functional projects with clear ownership
  • Working knowledge of OMS/WMS workflows and marketplace integration dependencies
  • Experience in SPF/claim recovery processes, returns governance and video/evidence compliance
  • Ability to work in high-volume operational environments with attention to TAT, audit readiness and process discipline
  • Comfortable preparing leadership-ready summaries, project updates and actionable trackers Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates About us Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs