People Operations

Pulley

People Operations role managing employee lifecycle from onboarding to offboarding. Responsible for overseeing total rewards and building performance and development engines at Pulley.

Posted 6/22/2026full-timeNew York City • New York • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Own the employee lifecycle. From onboarding to offboarding and everything in between.
Oversee total rewards. Leveling, compensation cycles, and benefits administration.
Build the performance and development engine. Lead the performance review process, design the manager enablement program, and operationalize internal pulse surveys.
Be the trusted point for employee relations. Sensitive issues handled with care, discretion, and judgment.
Be the bridge between the company and the technology we use. Hardware procurement, software access provisioning and deprovisioning, and partnering with Engineering / IT on security.
Steward compliance and policy. Maintain the Pulley Employee Handbook, coordinate visa sponsorship, and organize People docs so employees can self-serve.
Further belonging. Celebrations, swag, milestones, offsites, and the rituals that make Pulley feel like Pulley.

Requirements

What you’ll need

Experience scaling a People Ops function, ideally as an early People hire at a fast-growing business.
Standout writing ability. You'll write policies, comms, manager talking points, and SOPs constantly. The artifacts you develop is how People Ops scales.

Benefits

Comp & perks

Flexible work arrangements
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

employee lifecycle managementperformance review processbenefits administrationpolicy writingSOP developmentcompensation cyclesmanager enablement programvisa sponsorship coordinationemployee handbook maintenanceinternal pulse surveys

Soft Skills

writing abilitydiscretionjudgmentcommunicationsensitivityorganizational skillsrelationship managementleadershipproblem-solvingcollaboration