Manager, Process Excellence
Puget Sound Energy
full-time
Posted on:
Location Type: Hybrid
Location: Bellevue • Washington • United States
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Salary
💰 $106,600 - $253,200 per year
About the role
- Champion safety culture and ethical standards across all operations
- Set performance expectations and drive accountability for business results
- Develop talent through coaching, feedback, and strategic staffing decisions
- Build team capabilities and utility industry expertise
- Drive continuous improvement through data-driven process optimization and strengthening enterprise capability for leading this change
- Establish and implement process excellence standards across the enterprise
- Lead cross-functional initiatives to enhance work planning and resource allocation
- Deliver scalable solutions aligned with strategic objectives
- Build influential relationships across the organization to advance process improvements
- Collaborate with Enterprise Performance Management, Organizational Change Management, Transformation Strategy, and Operational Training teams to ensure smooth execution of PSE strategic plan
- Leverage market intelligence and competitive insights to inform team direction
Requirements
- Bachelor’s degree in business management, engineering, operations management, or other related field; or an equivalent combination of education and work experience
- Ten (10) years of experience in project management, business management, program management, consulting, industrial engineering, or other related field
- Five (5) years of experience in operations, process improvement, and/or customer service
- Demonstrated experience and passion for continuous process improvement, data integrity, and organizational change management
- Knowledge and understanding of technology concepts in conjunction with business considerations
- Strong leadership, mentorship, and coaching skills
- Strong skills in MS Office suite and enterprise business systems
- Ability to communicate effectively, both verbally and written, at all levels of an organization
- Strong problem solving, organization, and analytical skills
- Adept at multi-tasking and working within a matrix organization structure
Benefits
- medical, dental, vision, basic life, and short- and long-term disability insurance
- supplemental life insurance, accidental death and dismemberment insurance
- flexible spending accounts for health care and dependent daycare
- Employee assistance program (EAP)
- 401(k) investment option
- cash balance retirement plan
- Paid Time Off (PTO)
- Paid Holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementbusiness managementprogram managementindustrial engineeringoperations managementprocess improvementdata integrityorganizational change managementanalytical skillsmulti-tasking
Soft Skills
leadershipmentorshipcoachingcommunicationproblem solvingorganizationinfluential relationshipscollaborationaccountabilitycontinuous improvement