Puget Sound Energy

EES Program Manager – Trade Ally Network, Residential

Puget Sound Energy

full-time

Posted on:

Location Type: Hybrid

Location: Bothell • Washington • United States

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Salary

💰 $94,300 - $156,900 per year

About the role

  • Manages sizable customer-facing program(s) with complex scope and substantial budget.
  • Develops and manages all program related activities including goal and target setting, budget planning, and program direction.
  • Monitors program progress to ensure achievement of annual targets within budget while minimizing monthly variances through accurate forecasting.
  • Developing cost effective product specifications, such as energy savings measures, through custom calculations or regionally developed deemed values.
  • Drives program planning activities including strategic program direction and implementation as well as business case development.
  • Conducts market research, critically analyzes multiple data sources, and incorporates best practices into program design.
  • Develops strategic concepts and consistently pursues innovation.
  • Manages third party vendor relationships including scope and contract management, budget negotiation, and vendor performance against key performance indicators.
  • Manages and fosters positive relationships with trade professionals and internal/external stakeholders.
  • Evaluates customer issues, proposes solutions, and manages customer expectations while providing excellent customer service.
  • Managing the successful implementation of marketing and outreach strategies with both internal and external stakeholders.
  • Works with senior management to maintain consistency across department.
  • Demonstrated ability to execute high profile assignments with diligence.
  • May provide input to the supervisor regarding program team performance.
  • May provide training and development of team members, as needed, to support program objectives.
  • Performs other duties as assigned.

Requirements

  • 5 years of experience in a program coordination and/or management
  • Demonstrated experience managing a project or portfolio of projects including scope, budget, forecasting, dependencies, schedule, and risks
  • Excellent communication skills including verbal, written, and presentation
  • Computer skills and aptitude, advanced-level knowledge of MS Word, Outlook, Excel and PowerPoint
  • Ability to bring together various resources to work collaboratively and identify integration opportunities
  • Demonstrated ability to analyze and provide solutions to complex problems
  • Experience coordinating and managing relationships with outside vendors
  • Demonstrated experience creating and implementing quality control processes
  • Experience with trade organizations and/or community outreach
  • Excellent customer service skills
  • Knowledgeable in accounting, finance, and/or mathematics principles
  • Exceptional attention to detail
Benefits
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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
program managementbudget planningforecastingdata analysisproject managementquality control processescustomer serviceenergy savings measuresmathematics principlesvendor management
Soft Skills
communication skillscollaborationproblem-solvingattention to detailrelationship managementinnovationstrategic planningcustomer expectation managementteam developmentdiligence