Puget Sound Energy

Business Support Analyst – Energy Measurement

Puget Sound Energy

full-time

Posted on:

Location Type: Hybrid

Location: Seattle • Washington • United States

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Salary

💰 $70,200 - $99,800 per year

About the role

  • Provides timely and relevant metrics and analysis for key departmental, operational, and financial processes.
  • Works closely with other department analysts preparing operational schedules, forecasts, budget and staffing plans, and departmental dashboards.
  • Performs analysis and provides recommendations involving complex business issues.
  • Leads and manages internal and external project teams on various process improvement initiatives and customer service projects.
  • Routinely applies process improvement methodologies to business processes and procedures.
  • May perform emergency duty supervisor rotation and respond to call outs and other company-wide emergencies during core and non-core hours.
  • Coordinates training efforts with other departments to ensure effectiveness and efficiency.
  • Performs other duties as assigned.

Requirements

  • Associate’s degree in business, economics, finance, or related, and 3 years experience in quantitative/qualitative analysis; or equivalent combination of education and/or work experience.
  • Experience working with relational database systems (querying, analysis, reporting).
  • Strong computer skills utilizing MS Office Suite (Excel, Access, Word, Outlook).
  • Excellent problem-solving skills.
  • Ability to understand and explain technical concepts.
  • Excellent writing, communication, and customer service skills.
  • Experience and desire to work in a team environment.
  • Strong time management and organizational skills.
  • Able to work independently in a fast-paced environment and prioritize assignments.
Benefits
  • Medical, dental, vision, basic life, and short- and long-term disability insurance.
  • Voluntary options of supplemental life insurance, accidental death and dismemberment insurance.
  • Flexible spending accounts for health care and dependent daycare.
  • Employee assistance program (EAP).
  • 401(k) investment option.
  • Cash balance retirement plan.
  • Paid Time Off (PTO) and Paid Holidays.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
quantitative analysisqualitative analysisrelational database systemsdata queryingdata analysisreportingprocess improvement methodologiesbudget planningforecastingstaffing plans
Soft skills
problem-solvingcommunicationcustomer serviceteamworktime managementorganizational skillsindependenceprioritizationtraining coordinationleadership
Certifications
Associate’s degree