Senior Business Account Manager
Puget Sound Energy
full-time
Posted on:
Location Type: Hybrid
Location: Seattle • Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $91,100 - $151,600 per year
Job Level
Senior
About the role
- Provides strategic energy information and solutions to meet the diverse service needs of PSE's top 200 business customers.
- Is responsible for managing and communicating customer expectations through effective communication while developing strategies to grow relationships across internal departments.
- Identifies key commercial and industrial customer needs and responds to them in a timely manner.
- Is also responsible for leading and participating in education campaigns and process improvement initiatives as appropriate for commercial & industrial customers.
Requirements
- BA/BS degree in mechanical or electrical engineering, business, communications, public administration, or related professional experience.
- 8 years experience in large business, utility customer service or utility operations, OR a combination of work experience and education.
- Proven exemplary communication and negotiating skills.
- Demonstrated ability to implement strategic plans and decisions.
- Ability to use MS Office, Excel, Outlook, CIS and ACT!
Benefits
- Employees are eligible for medical, dental, vision, basic life, and short- and long-term disability insurance.
- There are additional voluntary options of supplemental life insurance, accidental death and dismemberment insurance, flexible spending accounts for health care and dependent daycare, and an Employee assistance program (EAP).
- For long term savings, PSE offers a 401(k) investment option and a cash balance retirement plan.
- Employees will also receive Paid Time Off (PTO) and Paid Holidays throughout the calendar year.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
mechanical engineeringelectrical engineeringstrategic planningprocess improvement
Soft skills
communicationnegotiatingrelationship management