Senior IT Operations Engineer – SaaS

Publitas

Senior IT Operations Engineer managing and scaling internal IT landscape at Publitas—a remote-first SaaS company. Focused on improving IT operations and security for distributed teams.

Posted 7/27/2026full-timeRemote • 🇳🇱 NetherlandsSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing internal IT operations, focusing on identity and access management, endpoint management, and SaaS administration. Proven ability to enhance operational maturity through process improvement, project coordination, and effective communication across diverse teams.

Highest-signal resume keywords

Internal IT ManagementIdentity And Access ManagementSaaS AdministrationProject CoordinationSecurity Best Practices

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

IT OperationsSystems AdministrationEndpoint ManagementOperational ClarityAutomationCompliance ProcessesOnboarding AutomationTooling RolloutsAccess ControlsOperational Resilience

Soft Skills

Excellent CommunicationOrganizational SkillsProcess-Oriented Mindset

Tools & Technologies

SaaS ToolsDistributed EnvironmentsDocumentation Tools

Industry Keywords

Operational MaturityBusiness ContinuitySecurity PostureAudits

About the role

Key responsibilities & impact

Own and continuously improve our internal IT landscape, ensuring secure, reliable, and scalable day-to-day operations across endpoints, SaaS tooling, identity, and access management.
Drive operational maturity by creating structure, improving workflows, and reducing manual or reactive support work across the organization.
Lead and coordinate internal IT projects, from onboarding automation and device management to security improvements and tooling rollouts.
Act as a trusted technical partner for employees and stakeholders, ensuring clear communication, prioritization, and follow-through across distributed teams.
Improve our security posture by strengthening access controls, endpoint management, compliance processes, and operational best practices.
Manage and optimize our SaaS ecosystem, balancing usability, security, cost-efficiency, and maintainability.
Create scalable internal processes and documentation that enable autonomy, consistency, and operational resilience as the company grows.
Contribute to company-wide operational readiness initiatives, including audits, compliance efforts, and business continuity improvements.

Requirements

What you’ll need

5+ years of experience in Internal IT, IT Operations, or Systems Administration within modern SaaS environments.
Strong experience with identity and access management, endpoint management, SaaS administration, and security best practices.
Hands-on experience managing distributed or remote-first environments.
Strong organizational and project coordination skills — you can independently drive initiatives from planning to execution.
A process-oriented mindset focused on scalability, automation, and operational clarity.
Excellent communication skills and the ability to work effectively across technical and non-technical teams.
The ability to balance hands-on execution with longer-term operational improvements.

Benefits

Comp & perks

25 vacation days + your local national holidays
A top-tier MacBook and remote-ready gear
Monthly wellness budget to invest in your health
Co-Working allowance
Events, training, or courses that directly and primarily contribute to your work at Publitas
Free books on Kindle and Audible
Free Publitas Swag (merchandise)