PublicInput

Product Operations Manager

PublicInput

full-time

Posted on:

Location Type: Remote

Location: North Carolina • United States

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About the role

  • Develop cross-functional business processes and manage the tools the product and engineering team uses to increase team effectiveness
  • Run sprint ceremonies like daily scrum meetings, planning and reviews, and project retrospectives
  • Facilitate cross-functional discussions
  • Document sprint and feature release notes
  • Make data-informed and analysis-based process improvement recommendations to the product and engineering team leadership
  • Organize tickets in the company’s project management system (DevOps, Asana) to make sure accurate project statuses are available for consumption
  • Maintain product documentation, including internal stakeholder training materials
  • Suggest and help gather metrics to be used by business leadership

Requirements

  • Bachelor’s Degree in Business, Administration, Communications, Engineering, or equivalent work experience
  • 2+ years of experience as a product operations manager and/or scrum master and/or customer experience manager for a SaaS product
  • Experience working across cross-functional teams
  • Experience with Agile Development methodology and testing methodologies
  • Govtech experience preferred, but not required
  • Experience with project management, product analytics and AI tools is a plus
  • Proficiency in creating and enforcing business processes
  • Demonstrated ability to balance multiple, competing priorities in a fast-paced environment
Benefits
  • Unlimited Paid Time Off: You know yourself best, so we trust you to take the time you need to maintain a rewarding work/life balance.
  • Group Health, Dental, and Vision Plan: PublicInput offers a company-subsidized healthcare plan that covers 100% of your medical premiums or up to $800 per month for you and your dependents. We also have options to add Dental, Vision, Life, and other benefit coverages for the employee and their family.
  • $1,000 HSA Contribution: PublicInput will contribute $1,000 annually (spread over each month) to an employee’s Health Savings Account (HSA).
  • Pre-tax 401 (k): The company provides access to make pre-tax contributions to a 401 (k) plan, and will match 50 cents on the dollar up to 6% of an employee’s base salary
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Agile Developmentproject managementproduct analyticsprocess improvementdata analysissprint ceremoniesfeature release documentationmetrics gatheringbusiness process creationtesting methodologies
Soft Skills
cross-functional collaborationcommunicationorganizational skillsleadershipprioritizationfacilitationteam effectivenessadaptabilityproblem-solvingtime management