Product Operations Manager

PublicInput

. Develop cross-functional business processes and manage the tools the product and engineering team uses to increase team effectiveness .

Posted 3/13/2026full-timeRemote • North Carolina • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Develop cross-functional business processes and manage the tools the product and engineering team uses to increase team effectiveness
Run sprint ceremonies like daily scrum meetings, planning and reviews, and project retrospectives
Facilitate cross-functional discussions
Document sprint and feature release notes
Make data-informed and analysis-based process improvement recommendations to the product and engineering team leadership
Organize tickets in the company’s project management system (DevOps, Asana) to make sure accurate project statuses are available for consumption
Maintain product documentation, including internal stakeholder training materials
Suggest and help gather metrics to be used by business leadership

Requirements

What you’ll need

Bachelor’s Degree in Business, Administration, Communications, Engineering, or equivalent work experience
2+ years of experience as a product operations manager and/or scrum master and/or customer experience manager for a SaaS product
Experience working across cross-functional teams
Experience with Agile Development methodology and testing methodologies
Govtech experience preferred, but not required
Experience with project management, product analytics and AI tools is a plus
Proficiency in creating and enforcing business processes
Demonstrated ability to balance multiple, competing priorities in a fast-paced environment

Benefits

Comp & perks

Unlimited Paid Time Off: You know yourself best, so we trust you to take the time you need to maintain a rewarding work/life balance.
Group Health, Dental, and Vision Plan: PublicInput offers a company-subsidized healthcare plan that covers 100% of your medical premiums or up to $800 per month for you and your dependents. We also have options to add Dental, Vision, Life, and other benefit coverages for the employee and their family.
$1,000 HSA Contribution: PublicInput will contribute $1,000 annually (spread over each month) to an employee’s Health Savings Account (HSA).
Pre-tax 401 (k): The company provides access to make pre-tax contributions to a 401 (k) plan, and will match 50 cents on the dollar up to 6% of an employee’s base salary

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Agile Developmentproject managementproduct analyticsprocess improvementdata analysissprint ceremoniesfeature release documentationmetrics gatheringbusiness process creationtesting methodologies

Soft Skills

cross-functional collaborationcommunicationorganizational skillsleadershipprioritizationfacilitationteam effectivenessadaptabilityproblem-solvingtime management