Senior Account Manager

Public Partnerships | PPL

Senior Account Manager leading strategic client relationships at Public Partnerships LLC. Overseeing health services programs and ensuring successful delivery of contractual obligations and business growth.

Posted 6/12/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $100,000 - $110,000 per yearWebsite

About the role

Key responsibilities & impact

Responsible for leading strategic client relationships, ensuring successful delivery of contractual obligations, and driving business growth across health and human services programs.
Acts as a trusted advisor to state agencies, managed care organizations, and key stakeholders.
Oversees program performance, service level agreements, and complex cross-functional initiatives.
Provides consultative guidance to clients while identifying opportunities to expand partnerships and generate new business.
Leads proposal development, sales presentations, system demonstrations, contract negotiations, and business development efforts while ensuring exceptional client satisfaction and operational excellence.
Collaborates with internal teams to manage project execution, resolve complex issues, monitor financial performance, and support continuous improvement initiatives.
Provides leadership, coaching, and performance management to team members, fostering a culture of accountability, collaboration, and professional growth.

Requirements

What you’ll need

Bachelor's degree or higher in Business Administration, Nonprofit Management, Public Administration, Social Work, Public Health or in another health-related discipline from an accredited college or university.
9-10 years professional experience required; Supervisory experience required.
At least two years of experience in a customer-facing position, or multiple positions, managing multiphase and multi-team projects, coordinating program development, and monitoring services and performance quality reporting.
At least one year of experience working with health or human services agencies supporting individuals' eligibility and compliance for programs of equal or greater complexity to Home and Community-Based Services (HCBS).
Experience working with people with disabilities, the elderly and low-incoming individuals.
Demonstrated financial and business management experience required;
Knowledge of Medicaid programs and experience with state government required;
Experience in long term care and disability services is a plus;
Experience in contract negotiations, program management, and business to business sales.

Benefits

Comp & perks

Health insurance
Flexible work arrangements
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

program managementcontract negotiationsbusiness developmentfinancial managementperformance quality reportingcustomer relationship managementsales presentationssystem demonstrationsconsultative guidanceproject execution

Soft Skills

leadershipcoachingperformance managementcollaborationaccountabilitycommunicationproblem-solvingstrategic thinkingclient satisfactioninterpersonal skills

Certifications

Bachelor's degreeMaster's degree