Public Health Solutions

Systems Support Technician

Public Health Solutions

full-time

Posted on:

Origin:  • 🇺🇸 United States • New York

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Salary

💰 $70,000 per year

Job Level

Mid-LevelSenior

Tech Stack

AzureVoIP

About the role

  • Function as principal contact for all end user support.
  • Support day to day administrative operations such as account management, application monitoring, and staff scheduling needed to maintain systems.
  • Perform routine computer maintenance, run regular network backups, and assure reliable and secure systems daily.
  • Support end-users by identifying problems with computers, printers, other hardware, and software and troubleshooting the same.
  • Respond promptly and clear any tickets submitted in our ticketing system and keep the ticketing information up to date.
  • Work closely with Management to assure seamless communication between computers and network-based systems and peripherals.
  • Support remote work for most PHS staff and manage VPN connectivity issues.
  • Perform other duties as assigned.

Requirements

  • MCP or other industry certification preferred.
  • Minimum of 3 years’ experience supporting computers and servers in a networked environment.
  • Some travel within five boroughs.