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People Operations Associate
Public Consulting GroupPeople Operations Associate working in Human Capital Management at Public Consulting Group. Managing HR projects and providing operational support for a diverse team.
Posted 5/15/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesJuniorMid-Level💰 $90,000 - $120,000 per yearWebsite
About the role
Key responsibilities & impact- Responsible for the overall coordination, implementation, and execution of Human Resources projects ensuring consistency with company strategy, commitments and goals
- Partner with the HR team and Sr. Director People Operations to define scope of project, build business case for review board meeting, define project team members, and project timeline
- Oversee project steps and ensure project is completed on time
- Alert team to any delays or challenges and help identify a solution
- Review HR processes within Workday and define areas for optimization, automation, and simplification
- Participate in requirements sessions and testing for approved updates in Workday
- Review HR SOPs and Process flow maps for accuracy and make updates as appropriate
- Conduct Exit interviews and build client ready PowerPoint slides for HR team to utilize showing summary of results and insights
- Send departing employees offboarding paperwork
- Complete Verification of Employment letter requests
- Respond to policy related questions
- Conduct I-9 "visual assessments" for new hires and assist Compliance lead with audits or other I-9 related tasks as needed
- Complete Workday tasks daily in support of HR team
- Pull data as needed for HR team, analyze and provide client ready Powerpoint slides
- Answer escalated Workday Help tickets
- Help develop and lead New People Manager training on monthly basis
- Help develop and co-lead monthly People Manager Learning Series
- Support HR team as needed during Annual Talent Calibration cycle, Compensation Cycle, Reductions in Force, Role Eliminations, Reorganizations, Involuntary Departures
- Prepare Separation packages and talking points
- Assist with other duties as needed to support the HR team
Requirements
What you’ll need- Bachelor’s degree or equivalent experience
- 5+ years of direct work experience in Human Resources role
- Critical thinking and problem solving
- Planning and organizing
- Strong written and verbal communication skills
- Strong presentation skills
- Customer Service
- Workday experience
- Strong Excel skills and data manipulation (pivot tables and VLOOKUP)
- Data Analysis skills
- Strong PowerPoint skills
- Process Flow mapping tool experience
- Project Management Consulting
- Work autonomously
- Exercise a high level of discretion and confidentiality
Benefits
Comp & perks- medical and dental care benefits
- 401k
- PTO
- parental leave
- bereavement leave
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
WorkdayExcelData AnalysisPowerPointProcess Flow mappingProject ManagementAutomationOptimizationSOPsI-9 compliance
Soft Skills
Critical thinkingProblem solvingPlanningOrganizingWritten communicationVerbal communicationPresentation skillsCustomer serviceConfidentialityAutonomy
Certifications
Bachelor’s degree