Public

Operations

• Interact with members across a variety of support channels, such as email and chat.
• Provide accurate and comprehensive information about Public's features, products, and services.
• Collaborate closely with cross-functional teams, including Legal, Operations, and Compliance, to efficiently resolve member issues and concerns.
• Work hand-in-hand with Product and Engineering teams to share valuable member feedback and insights.

Member Operations and Experience Specialist – Transfers

• Deliver exceptional service to valued members via email and chat.
• Provide accurate and comprehensive information about Public's features, products, and services.
• Collaborate with cross-functional teams, including Legal, Operations, and Compliance, to efficiently resolve member issues.
• Work with Product and Engineering teams to share valuable member feedback and insights.

Member Operations and Experience Specialist – Transfers

Weekend Member Operations and Experience Specialist – Advanced Research, Escalations