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About the role
Key responsibilities & impact- Manage a portfolio of mid-market accounts within an assigned territory
- Identify, develop, and close expansion opportunities
- Act as the Commercial Quarterback coordinating with Customer Success Coaches, Solution Consultants, Solution Delivery, Marketing, and Renewal Specialists
- Build and execute account growth plans in partnership with cross-functional teams
- Serve as the primary commercial point of contact engaging stakeholders across business levels
Requirements
What you’ll need- 3–7 years in SaaS Account Management, Sales, or Customer Success with revenue ownership
- Proven ability to manage a book of business or territory patch
- Track record of expansion/upsell across multiple accounts
- Driving outcomes through cross-functional teams
- Strong prioritization and time management skills
- Experience working across multiple stakeholders within customer organizations
Benefits
Comp & perks- Medical, dental and vision insurance
- Paid time off and sick leave
- Tuition reimbursement
- 401(k) contributions and employer match
- Flexible spending accounts
- Life insurance
- Disability coverage
- Generous commuter subsidy
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SaaS Account ManagementSalesCustomer SuccessRevenue OwnershipAccount Growth PlansExpansion OpportunitiesUpsell
Soft Skills
PrioritizationTime ManagementStakeholder EngagementCross-functional Collaboration