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About the role
Key responsibilities & impact- Qualify and validate technical requirements ensuring solution fit and implementation plans are aligned to the customer’s needs and strategic priorities.
- Expected to lead and deliver tailored demonstrations, multi-day evaluations, and proof-of-concepts using PTC solutions.
- Manage customer relationships, advocating for customer interests and addressing issues promptly to maintain high satisfaction and loyalty.
- Lead technical validation aspects of sales opportunities, demonstrating product knowledge and industry expertise to drive successful engagements and technical closure.
- Drive adoption of PTC solutions, identify new opportunities, and collaborate with internal teams to expand software usage and drive ARR growth.
- Provide expert technical advice based on industry, market, PTC and enterprise transformation knowledge.
Requirements
What you’ll need- 8+ years of experience as a technical SME supporting an enterprise PLM software
- Enterprise Software, Implementation & Governance knowledge
- Product Development, Engineering, IT, Manufacturing, and Service process knowledge desirable
- PTC Solutions knowledge and experience preferred
- University Degree Majors: Engineering, Computer Science, or equivalent
Benefits
Comp & perks- Eligibility for medical, dental and vision insurance
- Paid time off and sick leave
- Tuition reimbursement
- 401(k) contributions and employer match
- Flexible spending accounts
- Life insurance
- Disability coverage
- Generous commuter subsidy
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technical requirements qualificationimplementation planningdemonstrationsproof-of-conceptstechnical validationproduct knowledgeenterprise PLM softwarePTC solutionsexpert technical advicesoftware usage expansion
Soft Skills
customer relationship managementadvocacyissue resolutioncustomer satisfactioncollaborationleadershipcommunication
