Principal Solution Architect – Arena

PTC

Principal Solution Architect responsible for implementing Arena application successfully and supporting customer satisfaction at PTC. Drive adoption and provide guidance for existing customers while handling multiple projects.

Posted 5/15/2026full-timeRemote • 🇺🇸 United StatesLead💰 $87,000 - $176,000 per yearWebsite

About the role

Key responsibilities & impact

Present Arena application to customers, demonstrate functional expertise, and offer pragmatic guidance.
Lead multiple, successful implementations of Arena, including project management, configuration and installation of software, data migration and customer training.
Contribute to troubleshooting and solving data problems and process issues that relate to the implementation of the application.
Analyze and map customers’ business requirements to meet implementation objectives.
Develop and maintain a deep understanding of the functional architecture of the Arena PLM application and translate this into educational content.

Requirements

What you’ll need

BS or MS in Mechanical Engineering, Industrial Engineering, Production Operation, or another related field.
Minimum 5 to 7 years of proven consulting and software solution implementation setting.
A manufacturing background in High Tech, Medical Device or Consumer Packaged Goods.
Product Lifecycle Management (PLM) experience.
Strong presentation skills, project planning and scoping experience.
General knowledge of relational database and reporting application solutions.
Demonstrated Microsoft Excel skills (MS Access a plus).
Experience in implementing SaaS software solutions preferred.

Benefits

Comp & perks

Eligible employees may have the opportunity to become a PTC shareholder through our employee share purchase program (ESPP)
Medical, dental and vision insurance
Paid time off and sick leave
Tuition reimbursement
401(k) contributions and employer match
Flexible spending accounts
Life insurance
Disability coverage
Commuter subsidy

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Arena applicationdata migrationfunctional architectureProduct Lifecycle Management (PLM)relational databasereporting application solutionsMicrosoft ExcelMicrosoft AccessSaaS software solutionsproject management

Soft Skills

presentation skillsproject planningscopingtroubleshootingproblem solvingcustomer trainingfunctional expertiseguidancecommunicationanalytical skills