Principal Customer Success Manager
PTC
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $97,300 - $146,000 per year
Job Level
Lead
About the role
- Working with high visibility accounts in the Life Sciences industry
- Establish and maintain the partnership operating framework
- Function as a trusted advisor for the client’s executive, program and technical teams
- Act as the voice of the customer within PTC
- Effectively manage critical adoption programs for key accounts
Requirements
- 8+ years of Customer Success, Project Management, Program Management or relevant industry experience
- Bachelor's Degree or equivalent experience
- Ability to travel ~25% of time
Benefits
- Opportunity to become a PTC shareholder through employee share purchase program
- Medical, dental and vision insurance
- Paid time off and sick leave policies
- Tuition reimbursement
- 401(k) contributions and employer match
- Flexible spending accounts
- Life insurance
- Disability coverage
- Generous commuter subsidy
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
trusted advisorcustomer advocacyprogram managementproject managementrelationship management