Medical Virtual Assistant

PsyPhyCare

Medical Virtual Assistant supporting U.S. healthcare providers remotely from LATAM.

Posted 5/14/2026contractRemote • 🇲🇽 MexicoMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Schedule patient appointments and manage provider calendars
Communicate with patients via phone, email, and patient portals
Update and maintain Electronic Medical Records (EMR/EHR)
Verify insurance eligibility and assist with authorizations
Support billing, claims follow-up, and documentation
Prepare intake forms, medical reports, and correspondence
Coordinate between providers, staff, and patients
Follow HIPAA and U.S. healthcare compliance standards

Requirements

What you’ll need

Healthcare background required (Medical Assistant, Medical Admin, Nurse Assistant, Medical VA, or similar)
Experience with EMR/EHR systems (Epic, Athena, Cerner, eClinicalWorks, etc.)
Strong medical terminology knowledge
Advanced English (written & spoken)
High attention to detail and confidentiality
Reliable high-speed internet and quiet workspace
Preferred Experience supporting U.S. healthcare providers
Mental health, primary care, or specialty clinic experience
Insurance verification or billing experience
Bilingual English/Spanish

Benefits

Comp & perks

Competitive compensation
Stable, long-term contracts
Exposure to U.S. healthcare systems
Growth opportunities into senior medical or operations roles
Fully remote work from anywhere in LATAM

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Electronic Medical RecordsEMR systemsEHR systemsinsurance verificationbillingclaims follow-upmedical terminologyintake forms preparationmedical reports preparation

Soft Skills

communicationattention to detailconfidentialitycoordinationreliability