PSG Global Solutions

Recruiting Support

PSG Global Solutions

full-time

Posted on:

Location Type: Hybrid

Location: Makati City • 🇵🇭 Philippines

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Job Level

JuniorMid-Level

About the role

  • Handle inbound and outbound calls with healthcare providers and clients.
  • Perform data entry and record updates in multiple systems.
  • Coordinate with internal teams to ensure accurate documentation and process completion.
  • Maintain service quality standards and meet daily productivity goals.

Requirements

  • 2+ years of BPO experience handling inbound/outbound calls
  • Strong communication skills
  • Advanced MS Excel skills — can efficiently use filters, sorting, and copy/paste functions
  • Ability to work in a night shift schedule and amenable for weekend work
  • Customer-focused mindset with strong attention to detail and accountability.
  • Willing to work on Hybrid Set Up at one of PSG Sites: Makati, Alabang, SM North Edsa, MOA
Benefits
  • Competitive salary packages + performance bonuses
  • Hybrid work flexibility
  • Global exposure – collaborate with U.S.-based teams and healthcare partners
  • Career growth opportunities – develop your skills with continuous training and mentorship
  • Inclusive culture – we celebrate collaboration, integrity, and work-life balance

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data entryrecord updatesMS Excelfilterssortingcopy/paste functions
Soft skills
communication skillscustomer-focused mindsetattention to detailaccountability