Consumer Collector

PSECU

Consumer Collector at PSECU responsible for managing delinquent accounts and outreach to members. Ensuring compliance with collection laws and processes for unsecured loans.

Posted 7/21/2026full-timeHarrisburg • Pennsylvania • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing delinquent accounts and conducting collection functions while ensuring compliance with relevant laws and regulations. Proficient in outreach and processing related to unsecured loans, including charge-offs and modifications.

Highest-signal resume keywords

Delinquency ManagementLoan ProcessingCompliance KnowledgeOutreach SkillsCollection Policy Adherence

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Charge-Off ProcessingSettlement MaintenanceLoan Modification ProcessingDelinquent Account Management

Industry Keywords

Unsecured LoansCredit Union PoliciesCollection ProceduresRelevant Laws and Regulations

About the role

Key responsibilities & impact

Conducting collection functions to reduce overall delinquency and prevent losses.
Proactively reduce delinquency in the unsecured loan portfolio in accordance with the Credit Union’s policies.
Perform outreach to members with delinquent unsecured loans.
Handle charge-off loan processing, settlement maintenance, and loan modification processing.
Manage delinquent accounts according to Collection Policy and Procedures.
Ensure compliance with relevant laws and regulations.

Requirements

What you’ll need

High School (Required)
Any equivalent combination of experience and education.

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Professional development