Content Writer, Chinese Speaker
ClickOut Media
Web3
Trade Ally Training and Support Manager
PSD
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $90,000 - $105,000 per year
Job Level
Mid-LevelSenior
About the role
- Be responsible for ensuring external contractors and trade allies successfully adopt and use our internal software tools that support program participation; Serve as a key liaison between project management, software development, and trade allies, providing training, troubleshooting, and ongoing support to strengthen program delivery; Provide contractor outreach, recruitment, and field support, helping to expand participation and maintain high-quality customer service; Reports to the Program Manager and plays a key role in helping PSD expand contractor participation and ensure seamless use of our software tools to deliver high-quality energy efficiency program; Occasional field visits, walk-through assessments, and in person meetings to support contractors
Requirements
- Strong communication and customer service skills, with experience training or supporting external partners; Knowledge of building science, energy efficiency, or green building practices; Ability to quickly learn and teach software tools, troubleshoot issues, and provide clear guidance; Flexibility to travel within New Jersey for site visits, trainings, and outreach events; (Preferred) Professional certification or experience such as CEM, energy modeling, or multifamily program delivery; Must reside in the state of New Jersey
