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Global Software Sales Manager
PSC Biotech CorporationSoftware Sales Manager leading sales efforts and customer relationships for PSC Software. Driving overall business growth and platform adoption in a remote setting.
About the role
Key responsibilities & impact- The role as a Software Sales Manager and is pivotal in ensuring customer satisfaction, driving platform usage, and supporting overall business growth.
- Manage customer relationships and adoption.
- Provide frontline sales leadership, coaching, and performance oversight for the sales/account management business functions.
- Own achievement of team revenue objectives, including new business acquisition, renewals, expansion revenue, and customer retention targets.
- Drive predictable revenue growth through effective pipeline management, forecasting, and execution.
- Lead, mentor, and develop Account Executives and Account Managers to maximize individual and team performance.
- Develop and maintain strong relationships with key Customer Stakeholders, ensuring a deep understanding of their business objectives, challenges, and success criteria.
- Develop talent pipelines and succession plans to support organizational growth.
- Monitor pipeline health, opportunity progression, sales cycle effectiveness, and forecast accuracy across the organization.
Requirements
What you’ll need- Bachelor’s Degree or equivalent experience.
- 7+ years in SaaS direct sales leadership and customer success in life sciences/pharmaceutical regulatory industries.
- Customer-centric attitude with a passion for helping customers succeed and delivering exceptional service.
- Strong learning mindset with ability to deeply understand software and pharmaceutical regulatory environments.
- Organizational skills with strong time management and prioritization abilities.
- Excellent written and verbal communication skills.
- Technical proficiency with CRM systems, data analysis tools, and new technologies.
- Knowledge of eQMS market and regulatory/compliance frameworks for life sciences is a plus.
- Prior experience in coaching, mentoring, or leading sales/account teams is strongly preferred.
Benefits
Comp & perks- Medical, Dental, and Vision - PSC pays 100% of all qualifying employee medical premiums and 50% for qualifying dependents
- Insurance options for Employee Assistance Programs, Basic Life Insurance, Short/Long Term Disability and more.
- 401(k) and 401(k) matching
- PTO, Sick Time, and Paid Holidays
- Education Assistance
- Pet Insurance
- Discounted rate at Anytime Fitness
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SaaS salescustomer successdata analysispipeline managementforecastingsales cycle managementrevenue growthaccount managementcoachingmentoring
Soft Skills
customer-centric attitudeorganizational skillstime managementprioritizationwritten communicationverbal communicationlearning mindsetrelationship buildingleadershipteam performance maximization