Inside Sales Specialist

Prysmian

Inside Sales Specialist responsible for managing customer relationships and inquiries while promoting products. Collaborating with various teams to ensure customer satisfaction and efficient order execution.

Posted 7/30/2026full-timePorto • 🇵🇹 PortugalMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer relationship management and sales proposal development skills, with a focus on delivering accurate pricing and ensuring customer satisfaction. Possesses a proactive and collaborative approach to problem-solving and cross-functional teamwork.

Highest-signal resume keywords

Customer Relationship ManagementSales Proposal DevelopmentNegotiation SkillsOrganizational SkillsCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Quotation PreparationOrder ManagementContractual Requirements ReviewProduct Knowledge DevelopmentMarket Knowledge Development

Soft Skills

Strong CommunicationRelationship-BuildingProactive AttitudeSolution-Oriented ApproachTime-Management Skills

Industry Keywords

Customer ServiceAccount ManagementSales EnvironmentContinuous Improvement InitiativesDynamic Environments

About the role

Key responsibilities & impact

Build, maintain, and strengthen long-term relationships with assigned customers.
Manage customer inquiries, prepare quotations, and promote products and solutions aligned with customer needs.
Develop and deliver sales proposals and commercial offers.
Review customer specifications, applications, and contractual requirements in collaboration with Engineering and R&D teams.
Process requests for quotations, providing accurate pricing, lead times, and product availability.
Manage customer orders from receipt through confirmation, ensuring accuracy and timely communication.
Handle customer returns and claims, coordinating corrective actions to ensure high levels of customer satisfaction.
Collaborate closely with Shipping, Scheduling, Quality, Manufacturing, Credit, Finance, Engineering, and Product Management teams to ensure efficient order execution and on-time delivery.
Contribute to cross-functional projects and continuous improvement initiatives that enhance customer service and business performance.
Continuously develop product and market knowledge through internal and external training opportunities.
Provide support and backup to the commercial team when needed.

Requirements

What you’ll need

A minimum of 3 years of experience in a Sales, Customer Service, Account Management, or similar commercial role.
Previous experience working within a sales or customer-facing environment.
A customer-focused and results-driven mindset.
Strong communication, relationship-building, and negotiation skills.
A proactive, collaborative, and solution-oriented approach.
The ability to thrive in dynamic environments and effectively manage change and complexity.
Strong organizational and time-management skills, with the ability to prioritize multiple tasks and work independently.
A self-motivated, responsive, and assertive attitude with a strong sense of ownership.

Benefits

Comp & perks

Professional fluency in English ; additional languages are considered a strong advantage
Knowledge of SAP or similar ERP systems is a plus